Cart not Emptying after Checkout

  • Resolved colourcascadefabrics

    (@colourcascadefabrics)


    6 years, 2 months ago

    HI. I am experiencing an issue with customers who use Afterpay at checkout. When they return to the website, the items they purchased previously are still in their cart (the cart isn’t clearing when the purchase is complete). Is this an error in the app or with woocommerce?

    The page I need help with: [log in to see the link]

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  • Plugin Author Afterpay

    (@afterpayit)

    Hi colourcascadefabrics,

    Thanks for reporting this behaviour. Our engineers are now aware of this and are working to identify the cause. This is the first time this particular behaviour has been reported.

    If this can be addressed from within the Afterpay Gateway for WooCommerce plugin, an update may be released in future. Any such update will become available through the standard plugin manager in the WordPress admin.

    If you would like to request a member of the support team to assist in troubleshooting this individual case, please create a support ticket here:
    https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=193406

    Thank you.

Viewing 1 replies (of 1 total)
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