• Resolved johnny mosaic

    (@johnny-mosaic)


    Not working again. cache was cleared. i even downloaded a new browser and tested, still wont add any products to cart when clicked on “add to cart” buttons. why does this keep happening??

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 22 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, can you share the shortcode you are using in the Cart page?

    Thank you.

    Thread Starter johnny mosaic

    (@johnny-mosaic)

    [show_wp_shopping_cart]

    same one that was working… it was working and then just stops working. why?

    Thread Starter johnny mosaic

    (@johnny-mosaic)

    i even added this shortcode too… [always_show_wp_shopping_cart] and each time i use a button to add a product it just goes to the cart page but adds nothing. like i said, it was working.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    same one that was working… it was working and then just stops working. why?

    For testing purposes, can you add both shortcodes to a new test page. Then carry out a test. Let me know if the product is displayed in the cart on the same test page.

    The other option you can take, is to disable all other plugins except ours. Then carry out a test. Let me know what happens.

    Kind regards.

    Thread Starter johnny mosaic

    (@johnny-mosaic)

    just tried both tests… neither works to resolve issue

    Thread Starter johnny mosaic

    (@johnny-mosaic)

    also tried changing paypal open in new tab setting- doesnt create a new tab

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, can you share the shortcode you are using for one of your products? Also, if you added the cart shortcode to another page or post, you have to add that page or post URL to the following settings “Automatic redirection to checkout page”.

    Kind regards.

    Thread Starter johnny mosaic

    (@johnny-mosaic)

    yes, auto redirect is checked, proper page is in the field… here are several products… as i stated, it all was working fine. then just stopped showing the actual cart itself. what happens when you try to click on a product on my website? https://www.facesofbflo.com

    [wp_cart_button name=”Buffalo Musical Notes” price=”34.00″ shipping=”4.95″]

    [wp_cart_button name=”Buffalo Music Hoodie” price=”34″ shipping=”3.95″ var1=”Size|sm|md|lg|xl|2xl|3xl”]

    [wp_cart_button name=”Buffalo Photo Alpha Orig” price=”38″ shipping=”4.95″]

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    Can you try the following shortcode. Your double quotes looked wrong to me and I have fixed them. Let me know if this works. Also the same applies to your other shortcode above.

    [wp_cart_button name="Buffalo Musical Notes" price="34.00" shipping="4.95"]

    Kind regards.

    Thread Starter johnny mosaic

    (@johnny-mosaic)

    they dont look like that on my wordpress site, they look like yours. but i tried yours anyway and no it still doesnt work.

    Thread Starter johnny mosaic

    (@johnny-mosaic)

    what event causes the cart page to display the cart contents?

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, I forgot to ask you. Have you set up the following feature in your PayPal account as well? Without this option the cart will not work.

    https://www.tipsandtricks-hq.com/ecommerce/how-to-setup-paypal-ipn-notification-2796

    Kind regards.

    Thread Starter johnny mosaic

    (@johnny-mosaic)

    i had not done that, but i just did and i cleared my cache and still, doesnt show the cart.

    as i said though, it was working before.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    I just carried out a test in my dev site using WordPress default theme Twenty Seventeen which is the theme you are using in your site and it works for me. I even used one of your shortcodes above.

    Can you enable Enable Debug option. This is located under Simple Cart -> Settings -> General Settings. Then carry out another test, check the log file and report back with your findings.

    Thank you.

    Thread Starter johnny mosaic

    (@johnny-mosaic)

    it doesnt register anything, just ssays the following:

    [11/02/2022 2:29 AM] – SUCCESS : Log file reset

Viewing 15 replies - 1 through 15 (of 22 total)
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