Cart not working anymore (add/remove)

  • Resolved Olivier Saunier

    (@mostconsult)


    5 years, 5 months ago

    Hello,

    I post here because I don’t know what to try anymore. I have a website with WooCommerce. The latter became slow all of a sudden and our host identified and therefore deleted the multilingual WPML plugin. So we decided to have only one language left. Since, impossible to have the cart working.

    I have disabled all plugins except woocommerce, same, template, same, cache, same, empty the session table, guess what? same…

    I can’t see anymore.

    Any ideas?

    Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Phil

    (@owendevelopment)

    I just tested your site and managed to add a product to the cart with no problems and proceed to the checkout OK.

    Thread Starter Olivier Saunier

    (@mostconsult)

    Hi @owendevelopment,

    Thank you for your try. It’s strange it looks that it’s not all the time that the problem appear.

    Did you tried to remove the product from the cart?

    Well thank you.

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @mostconsult!

    Caching is likely the next culprit here. If possible, please reach out to your hosting provider and make sure that the cart page is excluded from being cached and/or alternatively, disable the caching and see if that resolves the issue.

    Cheers!

    mother.of.code

    (@imazed)

    The Mother of Code

    Closing due to inactivity, please open up a new topic if you need help with any thing else!

Viewing 4 replies - 1 through 4 (of 4 total)
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