• Resolved juste371110

    (@juste371110)


    Hello,

    the shopping cart page does not fit on the phone, tablet, or computer screen. My theme is called Bosa Decor Shop.

    How can I fix this?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi there @juste371110,

    Thanks for reaching out.

    I understand you’re having concerns about your cart page not fitting on portable devices. So that we can have a visual understanding, could you please share images on how the cart pages look like?

    For screenshot sharing, you can use https://snipboard.io/ and paste the direct link here.

    Cheers.

    Thread Starter juste371110

    (@juste371110)

    Hello,

    I am sending a screenshot.

    https://snipboard.io/DdZvb6.jpg

    Hey, @juste371110!

    Thank you for the screenshot!

    Can you please temporarily switch to a default theme such as Storefront and check if the issue persists?

    Can you also please share your website’s URL so we can take a closer look?

    Do you use any plugins or custom code that modify the cart page?

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter juste371110

    (@juste371110)

    Hey,

    I changed the theme to the one you specified and now the cart looks much better, on all devices. But my whole store is messed up now. What should I do? stay with this theme and just fix the shop? Can’t stick to the Bossa Decor Shop theme?

    https://snipboard.io/Hj87A4.jpg

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @juste371110,

    As we had only switched the theme temporarily to check the issue, you can switch back to the Bossa Decor Shop theme. Now we know that the issue is related to the Bossa Decor Shop theme.

    As this is a third-party theme, and we don’t provide help & support for 3rd-party plugins or themes as they’re outside our?support scope. It would be best to reach out to the Bossa Decor Shop theme support for further assistance. Please share our findings from here with them and they can provide you with a suitable solution.

    I wish I could help more, but hopefully, this gets you going in the right direction to get the job done.

    Thanks

    Thread Starter juste371110

    (@juste371110)

    Hi,

    Thank you very much! I will contact with my theme support.

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @juste371110,

    All right! I hope a solution is found soon.

    Please let us know if there’s anything else we can do to help or if you have any questions.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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