CART PAGE ISSUES BEFORE CHCECKING OUT , PLEASE HELP !

  • Resolved themoodshop

    (@themoodshop)


    5 years, 7 months ago

    I finished my ecomerce site added some products into my cart and when i try to complete the order at the checkout it give me this error : There are some issues with the items in your cart. Please go back to the cart page and resolve these issues before checking out. Please help ME ! Any advice would be great how should i fix this? I really apreciate . Thank you ! I attached and image below to see the error.
    THIS IS THE ERROR

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    What notices do you see on the cart page? Usually it’s an item out of stock which blocks checkout.

    Thread Starter themoodshop

    (@themoodshop)

    Hey Mike thx for answering . What do you mean by notice? On the cart page shows me the products that i have in the cart look And the items are not out of stock. Help please thx

    Thread Starter themoodshop

    (@themoodshop)

    https://ibb.co/VqWbH1g here is the cart page link to see

    • This reply was modified 5 years, 7 months ago by themoodshop.
    • This reply was modified 5 years, 7 months ago by themoodshop.
    Plugin Support stephjacq a11n

    (@stephjacq)

    Automattic Happiness Engineer

    There may be another setting that’s conflicting here. Do you have any settings like pre-orders, minimum order, shipping restrictions etc?

    I tried testing but I couldn’t add an item to my cart. Is your site working at the moment?

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:
    ?

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Is it a variable product? I had same issue and fixed it.

    Problem was:

    Had minimum/maximum quantity settings in wrong place.

    Fixed settings for this and it works fine again.

    Check other products to see if they are working. If it’s only one or two, then it’s your settings and open up one that does work and copy the settings exactly. You’ll usually find where the problem is.

Viewing 5 replies - 1 through 5 (of 5 total)
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