Cart page only shows grayed out boxes

  • chris10ssmith

    (@chris10ssmith)


    6 days ago

    If there is one or more items, only greyed out boxes appear on cart. All caches are cleared and /cart/ and /checkout/ are exempt from caching

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter chris10ssmith

    (@chris10ssmith)

    the issue appears to affect edge and safari browsers – not chrome

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @chris10ssmith,

    Thank you for reaching out.

    I understand you’re experiencing an issue with greyed out boxes appearing on your cart.

    This could be due to a few reasons. It might be due to a theme or plugin conflict. To isolate the issue, you could try temporarily switching to a default WordPress theme like Twenty Twenty-Four or Storefront and disabling all other plugins except WooCommerce.

    If the issue resolves, you can switch back and reactivate your plugins one by one to identify the culprit.

    Please try these steps and let us know how it goes.

    Facing same issue with my site, any luck on this issue?

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi @avinashdigitl

    If you’re experiencing the same issue, we recommend creating a new support ticket. This helps us investigate your specific setup and provide a tailored solution. Sometimes, similar issues may have different causes, so a new ticket ensures we can offer the best assistance. Thank you!

    In the meantime, I suggest following the steps provided by my colleague, ckadenge. If that doesn’t help, please mention it in your ticket so we can investigate further. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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