Cart Price showing double discount

It’s showing 20%(incorrect) discount in cart and 10% discount on product page(which is correct).

• This reply was modified 5 years, 2 months ago by amitnew3737.

Hi @amitnew3737,

That is weird. I have checked the product page.
Sale price appearing is $89.1 and regular seems $299.
I don’t know how it is a 10% discount.

I also find you are using TM extra product options plugin. Is any field their price affecting?

For further discussion, kindly create a support ticket at xlplugins.com/support
as there might be need of admin login details and that data should be private.

I am closing the thread here.

Thanks!

https://drive.google.com/file/d/170pkVGJg-J4Te2cwFXmp-l-y7iND5yB6/view?usp=sharing
Please see this.

299 is not regular price. It’s old price. Regular price is 99(89 after 10% discount), 120(110.10 after 10% discount) and so on depending upon size of bed. Final Total in bottom is showing correct total after applying discount. But Cart is showing different total which is incorrect. It’s seems cart has applied discount twice hence showing 101.* in case of Size select is 4ft-double-120.

Hi @amitnew3737

Thanks for sharing the image. I can see the issue, but we need the login details to test it.

Kindly create a support ticket here xlplugins.com/support and do share the admin login details.
We won’t change anything without permission.

So, do raise a ticket there.

I have raised a request yesterday. Also raised a request again today. Just after your message here. Haven’t got any reply yet. Please help. Email: amitnew3737 at gmail dot com.

Hi amitnew3737 and amans2k

I have the exact same issue described by amitnew3737. Every item added to the cart has a double discount. I did not find a solution yet. Can you please help ?

thanks

Hi @kitebud

Kindly create a support ticket at xlplugins.com/support and don’t forget to share the admin login details in the ticket. We will definitely look into it and resolve the query.
Will continue the conversation there.
Closing this thread now.

Thanks!