Cart totals are wrong when using 1 decimal place.

  • Resolved stuart2020

    (@stuart2020)


    3 years, 4 months ago

    Hi,

    My cart does not add up totals correctly – For example a product that is ￡9 and says ￡9 in the cart, the total is ￡8 (when i change qauntity to x2 it does add it up correctly – ￡18, x3 it gets it wrong again – ￡26)

    My shipping cost is also set to excatly ￡3 including tax but it rounds it up to ￡4. When i change it to ￡2.99, it rounds it down to ￡2.

    When i change to 1 decimal place it all works fine but there is a .0 after everything.

    I’ve deactived every plugin and changed theme to see if there a clash and there isn’t. All plugins up to date.

    Any ideas please? The site is not live so i can’t share link. Thanks, Stuart

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @stuart2020,

    Just so we get a better understanding of your setup, kindly share with us a copy of your site’s System Status.

    You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thanks.

    Thread Starter stuart2020

    (@stuart2020)

    
### WordPress Environment ###

WordPress address (URL): https://staging-wwwkarookuco.kinsta.cloud
Site address (URL): https://staging-wwwkarookuco.kinsta.cloud
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### Active Plugins (14) ###

Elementor Pro: by Elementor.com – 3.3.0
Elementor: by Elementor.com – 3.2.5
Flexible Shipping: by WP Desk – 4.6.1
Mailchimp for WooCommerce: by Mailchimp – 2.5.1
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Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.7.7

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Google Ads & Marketing by Kliken: by Kliken – 1.0.7
Premmerce Permalink Manager for WooCommerce: by premmerce – 2.3.1
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Temporary Login Without Password: by StoreApps – 1.6.13
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### Must Use Plugins (1) ###

Kinsta Must-use Plugins: by Kinsta Team – 2.3.4

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #7 - /shop/
Cart: #8 - /cart/
Checkout: #9 - /checkout/
My account: #10 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Neve Child
Version: 2.11.4.1623314477
Author URL: https://themeisle.com
Child Theme: ?
Parent Theme Name: Neve
Parent Theme Version: 2.11.4 – 2.11.6 is available
Parent Theme Author URL: https://themeisle.com
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 79
Oldest: 2021-06-14 14:57:47 +0000
Newest: 2021-07-13 11:08:43 +0000

### Status report information ###

Generated at: 2021-07-13 11:19:29 +00:00
    Plugin Support nicw.a11n

    (@nicw)

    Hi @stuart2020

    I see that your site is set for the number of decimals as zero. (Number of Decimals: 0).

    This can cause a number of issues in WooCommerce, because it is not simply a display setting: WooCommerce will actually take steps to round prices if this is set to zero.

    This can cause errors in totals, and tax calculations, as you have discovered, especially since tax calculations almost always include decimal places.

    If you are trying to prevent two zeroes from displaying behind whole numbers, however, there is a snippet of code that can deal with that, and which you can find here.

    Set your price to two decimal places, and deploy the snippet in your child theme functions.php file or using your favorite Code Snippets plugin.

    • This reply was modified 3 years, 4 months ago by nicw.a11n.
    Thread Starter stuart2020

    (@stuart2020)

    Hi,

    Thank you. I’ve done that and it works if it is .00. It doesn’t round the numbers though. I’ll have to go through and enter round numbers.

    Thanks for your help.

    Stuart

    Plugin Support abwaita a11n

    (@abwaita)

    Glad to hear it – thanks for letting us know!

    I’ll mark this thread as resolved now. If you have any other questions, I recommend creating a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Cart totals are wrong when using 1 decimal place.’ is closed to new replies.