• Resolved akinomotto

    (@akinomotto)


    Hey guys, first of all, simple but AWESOME plugin.

    I’m having the following issue with the Cart Totals calculation:

    I’m using the WPC Composite Products for WooCommerce plugin to be able to sell one box of assorted products in one composite product.

    Each composite product has it’s price and the components have their own individual price to be able to function properly.

    Whenever I add one composite product the Cart Totals state the composite price and lists the components with their individual price, but the total is only for the composite price.

    Example: Add one composite for $500 with two products at $250 each.

    Composite Product x 1 – $500
    –Component A – $250
    –Component B – $250
    Caert Total -> $500

    In the whole process the Cart only process the order as a $500 order, but when registering an abandoned cart, the plugin lists all the items and sums all of them, resulting in a $1000 cart total. Not only it does appear like that in the plugin’s abandoned list, if I click in the recover cart link it takes me to the same cart but now with the cart totals updated to $1000 like this:

    Composite Product x 1 – $500
    –Component A – $250
    –Component B – $250
    Cart Total -> $1000

    Let me know if you need something else to diagnose the problem.

    Thanks a lot for your help!

    Best regards, Akira.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    @akinomotto Thank you for showing interest in Cart Abandonment plugin.

    Above detailed information really helped us to replicate the problem.

    We need to add support for composite products and I have added this task in our queue.

    We will get back to with updates.

    If you have any questions in the future, please feel free to contact us at support.

    Here is support link: https://cartflows.com/support/

    Thread Starter akinomotto

    (@akinomotto)

    Awesome Guys! Really want to use your plugin instead of the other solutions I’ve tried.

    Looking forward to more awesomeness!

    Best regards, Akira.

    Thread Starter akinomotto

    (@akinomotto)

    Any news on this? I’ve tried all the other abandoned cart options and none of them works as smoothly as yours! I rather wait for yours to be fixed instead of using another options…

    Please let me know if you need an admin access to my site for testing porpuses.

    Cheers,

    Akira.

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @akinomotto,

    Thank you for opening a support ticket, we will reach out to you soon.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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