Cart Won’t Clear After Checkout

Same issue. When will it be fixed? Has anyone been able to fix it???

Same issue here when using Mailchimp for woocommerce plugin; https://www.ads-software.com/plugins/mailchimp-for-woocommerce/

cart won’t clear after customer checks out. When i disable the plugin, cart clears. Help.

Hi @nidhichaitanya, @nickyzee can you confirm that you all are using the latest plugin (2.1.5)? This was an issue previously but was patched in the latest release: https://github.com/mailchimp/mc-woocommerce/issues/189

If you are, could you provide a short screencast? We’re unable to replicate the issue on our end.

Thanks,
Kyle

@mcsupport when is this going to be fixed? I’m thinking about ditching the plugin.

Hi, @virtality-marketing-solutions by chance would your issue be related to PayPal checkouts? If so, this will be patched in the next release: https://github.com/mailchimp/mc-woocommerce/issues/229

Same issue here guys.

Items reappear in the cart after I would have removed them and refreshed the website.

Basically, I cannot remove the items from the cart.

Same Issue Here! ??
Any news on this problem?

@imparaqui, @mikeyhash, just to get a better understanding of your WordPress environment, could you provide a few more pieces of information to help us understand the issue?

– What plugin version are you running?
– What payment provider are you using at checkout when you see this happen?
– Is your site self-hosted, or is it a wordpress.com business account?
– If it’s self-hosted, who is your hosting provider?
– Is there any logging errors in the plugin’s logs tab (when it’s set to standard or debug)?
– Do you have any caching plugins or services running?
– Have you tried a fresh uninstall or reinstall?

@mikeyhash, apologies for missing your earlier message.

– Kyle

Hi Kile @khungate,

thanks 4 your reply, I’ll test everything on a fresh installation as soon as possible and I’ll write you back ??

first things I can answer immediately are:

? Plugin Version ? 2.1.9
? I’m using PayPal and Stripe, but I see the problem even if I don’t use any payment provider and just test the checkout process (using a 100% coupon).
? Self hosted using SiteGround
? There are some errors but I’m not able to understand them ??2018-08-13T15:12:46+00:00 NOTICE abandoned_cart.success :: email: [email protected] :: checkout_url: https://imparaqui.it/checkout/?mc_cart_id=ac0065c3cb3b26f95a6d5ce6c67f412d
2018-08-13T15:12:56+00:00 NOTICE abandoned_cart.success :: email: [email protected] :: checkout_url: https://imparaqui.it/checkout/?mc_cart_id=ac0065c3cb3b26f95a6d5ce6c67f412d
2018-08-13T15:13:51+00:00 NOTICE ac.cart_swap :: Deleted cart [[email protected]] :: ID [ac0065c3cb3b26f95a6d5ce6c67f412d]
2018-08-13T15:13:54+00:00 NOTICE abandoned_cart.success :: email: [email protected] :: checkout_url: https://imparaqui.it/checkout/?mc_cart_id=de061dd66ce2c013cc69325be0e5fa14
2018-08-13T16:22:18+00:00 NOTICE member.sync :: Updated Member [email protected] :: Array
(
[FNAME] => Cliente
[LNAME] => Test 01
)

2018-08-13T16:23:23+00:00 NOTICE order_submit.success :: addStoreOrder :: #216874 :: email: [email protected] :: landing site https://imparaqui.it/wp-admin/admin.php?page=nobuna-plugins :: abandoned cart deleted [de061dd66ce2c013cc69325be0e5fa14]
2018-08-13T16:58:06+00:00 NOTICE abandoned_cart.success :: email: [email protected] :: checkout_url: https://imparaqui.it/checkout/?mc_cart_id=de061dd66ce2c013cc69325be0e5fa14
2018-08-13T17:17:01+00:00 NOTICE abandoned_cart.success :: email: [email protected] :: checkout_url: https://imparaqui.it/checkout/?mc_cart_id=de061dd66ce2c013cc69325be0e5fa14
2018-08-13T17:21:58+00:00 NOTICE member.sync :: Updated Member [email protected] :: Array
(
[FNAME] => Cliente
[LNAME] => Test 01
)

2018-08-13T17:24:10+00:00 NOTICE order_submit.success :: addStoreOrder :: #216880 :: email: [email protected] :: landing site https://imparaqui.it/?wc-ajax=get_refreshed_fragments :: abandoned cart deleted [de061dd66ce2c013cc69325be0e5fa14]
2018-08-13T17:26:21+00:00 NOTICE abandoned_cart.success :: email: [email protected] :: checkout_url: https://imparaqui.it/checkout/?mc_cart_id=de061dd66ce2c013cc69325be0e5fa14
2018-08-13T18:04:33+00:00 NOTICE abandoned_cart.success :: email: [email protected] :: checkout_url: https://imparaqui.it/checkout/?mc_cart_id=64f72d257deef8516a73b640c10f71e3
2018-08-13T18:05:20+00:00 NOTICE abandoned_cart.success :: email: [email protected] :: checkout_url: https://imparaqui.it/checkout/?mc_cart_id=64f72d257deef8516a73b640c10f71e3

? I have SiteGround GrowBig caching plugin running I’ll try to deactivate it and see if something changes
? Ok I’ll try also on a fresh installation

Thanks againg 4 your reply, I’ll write you as soon as I’ll have some feedbacks

Pascal di imparaqui.it

Bug still exists. Same issue needs to be fixed. We use mailchimp and pay a huge monthly fee because our email list is large. Seems like it should be a simple fix for the mailchimp team.

Hi @dalice, Sorry to hear you’re having issues with the plugin, we definitely want to try to help out.

Usually, when there are problems with carts not clearing after checkout it’s related to some sort of caching issue. It could be a plugin or cloud service getting in the way, e.g. Cloudflare. Do you have anything like that running on your WordPress install? If you don’t, that’s ok, we just wanted to check on that first. We can try to look at a few other things as well.

I look forward to hearing back from you.

– Kyle

I dont have Mailchimp installed, but this issue persists. All carts dont empty after successfull purchase.

I have these plugins installed: A-Z Listing, Akismet, CMB2, Contact Form, Duplicator, Easy Login, Facebook Pixel, Transposh, Font Organizer, LayerSlider WP, Profile Builder, Really S Captcha, Really S SSL, TinyMCE, UpdraftPlus, UserRole Editor, WhatsHelp, Woocommerce, Woo Adv Free Shipping, Woo Multilingual, Woo Multistep Checkout,, WP Mail SMTP, WP Opimizer, WP Bakery, WPFront Scroll Top, WP Upper, Woo Wishlist

Can you help me? Tks.