• Resolved guinasathya

    (@guinasathya)


    Good morning!
    I want to send the abandoned cart recovery link {{cart_recovery_link}} to my client via WhatsApp.

    I’m using Uncanny Automator for this, but I haven’t been able to do it yet. This topic reflects exactly what I’m doing: https://www.ads-software.com/support/topic/get-cart_recovery_link/

    The point I’m not able to resolve is: How do I use the {{cart_recovery_link}} variable in Uncanny Automator to be able to send my automation?
    Uncanny doesn’t offer this variable to be retrieved and sent.
    Do you have an idea?

    Very grateful!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi there,

    Thanks for your query.

    You'd need to setup an automation in FKA that will send the cart recovery URL to Uncanny Automator.

    Your automation event would be CART ABANDONED and action would be HTTP REQUEST POST. Inside this action, you will be asked to enter a key and value. You'll also need to enter the webhook URL from Uncanny on which the data will be posted.

    You can enter any text as key such as "cart_recovery_link" and in the value field you need to enter this merge tag {{cart_recovery_link}}.

    Once the cart is abandoned and the contact enters the automation in FKA, it will send the cart recovery link URL to Uncanny Automator.

    Then next automation needs to be setup at Uncanny Automator's end. There you need to catch the data sent via FKA, then you can either save the cart recovery URL in a contact field and then send it via WhatsApp message or directly fetch the URL in the Uncanny Send WA Message action. This will be a completely decoded URL.

    So overall flow will be,

    Cart Abandoned > Send data to Uncanny, then Receive the data in Uncanny > Either save in contact field or send directly via message.

    If you have any further queries, please feel free to reach out to us via our support page here, https://funnelkit.com/support/

    Have a great rest of the day.
    Plugin Author amans2k

    (@amans2k)

    Hi @guinasathya,

    The query was resolved. Closing the thread now.

    Thanks,
    Team FunnelKit

Viewing 2 replies - 1 through 2 (of 2 total)
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