CartBounty Pro slows site considerably

  • Resolved FutureX5

    (@futurex5)


    4 months, 1 week ago

    I’m looking for help to try to debug this.

    Client has a CartBounty Pro installed. When I de-activate the plugin all is well but when I activate it the WooCommerce portion of the site slows down considerably so much so that purchases used to time out before completing (I’ve since upped the time out).

    When activated the Caller: CartBounty_Pro_Admin->menu_abandoned_count() slows down to 1.3s or more. The overall page build time can get up to 7 seconds when it was less than 1 before.

    Duplicate Queries shows this: WP_Post::get_instance()16 calls which doesn’t seem like a lot

    The overall server I/O disk usage jumps way up which is what is killing everything. They get maybe 10 abandoned carts per hour. I’ve got bot protection on the site.

    I turned on logging for CartBounty and it also has bot detection. The last 3 minutes shows 10 bot detection, again not a huge amount.

    Adding a product to the cart will sometimes take 10 seconds or more.

    But if I deactivate that plugin all is well and the site runs very fast.

    The page I need help with: [log in to see the link]

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  • Plugin Author John Blackbourn

    (@johnbillion)

    WordPress Core Developer

    Sorry you’re having problems but I can’t help debug issues that Query Monitor helps you identify. It would be a full time job for me. You’ll need to contact the authors of the plugins involved.

    Thread Starter FutureX5

    (@futurex5)

    Yes, it was a long shot! I’ve contacted the authors, they are not very forthcoming with help.

    Can you recommend people or companies that specialize in this?

    Thanks for the reply and the great plugin!

Viewing 2 replies - 1 through 2 (of 2 total)
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