Cash on delivery Pro incorrect billing

  • Resolved ramzi2024

    (@ramzi2024)


    1 year, 6 months ago

    hi,I have a small issue with Cash on delivery plugin;when deposit is Total Tax Amount,during Checkout the information and the calculation is correct, but after confirmation it is the opposite of the amounts that are calculated, so the amount that in principle will be payed after is charged for the customer;any solution for this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello @ramzi,

    Thanks for reaching out to us.

    This type of issue might be related to payment gateway that you are using.

    We cannot troubleshoot the query if an issue is generated during the payment confirmation process.

    You can try other payment gateway like check payment, COD, etc to confirm the issue is related to payment process or not.

    Best Regards,
    Hitendra & Dotstore Team

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Ramzi,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved.

    If you have any further questions, you can start a new thread.

    Best Regards,
    Hitendra & Dotstore Team

Viewing 2 replies - 1 through 2 (of 2 total)
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