CataBlog Support Forum

[macguru2000]

Please post your support questions for CataBlog here. This is meant only for general support and feedback, their are other CataBlog topics & discussions if you do not have support request. Please look through them first, especially if you want to report a bug, which should not go here. Thanks

– Zach

[macguru2000]

Sure, shoot me an email at [email protected], cheers

[benfriedman]

Hi Zach,

I upgraded to 0.9.3 today and I have lost my entire database. When I try to export it, I get a blank XML file saying:

<?xml version=”1.0″ encoding=”UTF-8″ ?>
<catablog_items date=”2010-10-24″ time=”12:00:15″>

</catablog_items>

Has the whole database been replaced? Unfortunately, I didnt export the file before I upgraded.

Is there anyway to retrieve this information?

Thanks

[benfriedman]

Also, I am unable when I add new items into my Catablog, they do not show up…

[macguru2000]

Well that means your CataBlog database table is empty, not good. I am unsure how so many people lost data on this upgrade? What version were you upgrading from? 0.8.9? At least now the export feature is working better and this shouldn’t be as big a problem in the future.

Now for fixing your current installation of CataBlog, there is a reset button in the about page that will reset everything to default values. Use it and you should be able to upload and create new items again. Good luck

– Zach

[giuma]

Hi Zach…

Congratulations to the plugin (lovely simple and effective)

but unfortunately I can not get the lightbox effect on the thumbnails of the catalog created!

Using the wordpress version 3.0.1 and the plugin version 0.9.5

If you are interested this is the link https://www.mauriziosalvi.com/wordpress/?page_id=435

Thank you so much…

[macguru2000]

Hi Giuma,

Please try disabling other plug-ins and changing your theme to twenty-ten. The two biggest culprits when it comes to the LightBox not working are javascript compatibility issues (usually another developer’s plug-in has poor javascript code that can cause run time errors on the entire page!) or poorly coded themes that lack certain necessary functions such as wp_header() and wp_footer(). Good luck and let me know if it still doesn’t work in twenty-ten without any other active plug-ins. Caio,

Zach

[benfriedman]

Cheers Zach

[giuma]

Hello Zach,

It seems that the problem is related to the theme that I installed (memex theme) lightbox effect unfortunately does not work.

example: https://www.carmar.it/wordpress/catalogo

Loading a different theme still works fine.

example: https://www.mauriziosalvi.com/wordpress/catalogo

How can I fix without having to leave memex theme?

[macguru2000]

Giuma,

I am not sure why, but the carmar.it version of the site with the memex theme is having issues loading protected data. It asks me for a user authentication for images and I am not really sure what other resources. As you can image that makes it impossible for me to look at your page and properly troubleshoot it. If you can, please remove any access limitation and I will look again. Thanks

– Zach

[giuma]

ok Zach…

I removed the access restrictions …
Thanks again

[macguru2000]

Hmmm, I’m still getting some kind of prompt in FIreFox for authentication, perhaps a file path or resource is linked through ftp and not http? None the less I also notice a Fatal Error in your theme’s sidebar code. Without the wp_footer() function to put javascript code at the bottom of your page LightBox will not work. Fix the fatal error and your server and I think CataBlog will work fine. Good luck.

[31digital]

Hey.

I upgraded to the newest version and did the export old database and tried to import it again and it tells me that it’s not an XML file. And it is…from the plugin. Thoughts?

[macguru2000]

Hi 31digital,

Can you possibly email the xml file to me at [email protected], I’d like to have a look at it. Thanks,

– Zach

[macguru2000]

Everyone,

Version 0.9.6 will not activate dues to a syntax error, I have remedied this in version 0.9.6.1, so sorry for the mishap, hope nothing to bad happened.

– Zach

[giuma]

Zach .. I do not know how to thank you!
If an exceptional person.