Categories doesn’t show when creating feed

Hi @another13,

Could you try to clear your cache of the browser and any cache plugin you’re using?

Hello @another13,

Where you able to sort the issue out?

Hello @another13,

I hope we were successful in helping you resolve your issue with our Feed Manager plugin! Since we have not heard back from you and we don’t want to leave tickets open forever, I will now be marking this support topic as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

Thanks and have a great day!

Hello Michel.

The plugin is still not working!
I believe it’s a problem related with WP Rocket.
I get this error:
“Error Message: PHP Warning: RecursiveDirectoryIterator::__construct(…/public_html/wp-content/cache/busting/1): failed to open dir: No such file or directory in file …/public_html/wp-content/plugins/wp-rocket/inc/functions/files.php on line 484”.

Thank you.

Hello @another13,

I assume you’re getting that error when generating a feed? Could you try to clear your cache of the browser and any cache plugin you’re using?

When you generate a feed, does it go to a OK status or to a failed status? And if you then open the feed, does it look OK or not?

Already cleared the cache but it still doen’t work.
I’m not able to create any feed, it does not show the categories or the button.

I can only see an old feed but I’m also not able to edit it.

HOw should I proceed?

Thank you.

It does not show the Save & Generate Feed button at all or it stays ghosted?
Does this happen when editing a feed and when starting a new feed?

Could you open the console tab of you browser (https://kb.mailster.co/how-can-i-open-the-browsers-console/) and then open or reload the page, what messages do you see on that tab?

It doesn’t show the button at all.
It happens in both situations.

I only get the “Mixed Content: The page at” error related to the https, nothing else.

Could you make a screenshot of both situations, including the console tab and send them to michel @ wpmarketingrobot.com?

Hi @another13, thanks for the screenshot.

What theme are you using?
Your theme seems to load an insecure stylesheet (from https://fonts.googleapis.com) and that seems to block items from the page (see also https://stackoverflow.com/questions/24533912/loading-google-font-in-https-content-being-blocked). I’m not sure if this causes the issue, but it’s better to solve that issue in stead of just leaving it as is.

Also, could you enter a name, select the Channel and then make a new screenshot?

Topic fixed as it was caused by an undefined variable in another plugin.