• Resolved moellerseo1

    (@moellerseo1)


    Issue1: Categories missing from product feeds

    Category Mapping Not showing
    Could this be because I tried to set my own categories, and did not use Googles?
    https://prnt.sc/rergpo

    WordPress Categories not showing
    Field mapping has categories included, but they dont show in the feed
    https://prnt.sc/rerjdi

    Product feed image:
    https://prnt.sc/rereqt

    I tried to use the debug link but NGINX is blocking it currently.
    Will work on getting this to you asap.

    Hosting:
    Nginx
    WpEngine

    Plugins:
    WordFence
    iThemesSecurity
    AutoOptimize

    Many thanks for your help!

    • This topic was modified 4 years, 12 months ago by moellerseo1.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi moellerseo1,

    Thanks for using our plugin and reaching out to us. Let me try answering your questions:

    • WordPress categories not showing: yes that is because you didn’t map your WooCommerce categories to Google’s category taxonomy. Once you did that mapping Google’s category taxonomy ID’s will show in the feed;
    • Related to the above issue. The ‘category’ attribute for Google Shopping feeds is only meant for Google’s taxonomy ID’s. When you want to put your WooCommerce category naming in a field you need to select the “Category (not used for mapping)” attribute. Bear in mind though that when you put some other category in it thats not part of Google’s category taxonomy Google won’t approve of those categories;

    In your screenshot you also highlighted the item_group_id mapping and you showed a screenshot of your product image URL in your feed, yet you didn’t mention what your question is about those?

    [ Signature deleted ]

    Hi,

    Assuming the issue at hand has been resolved and our support is no longer required I am going to close this topic now for housekeeping reasons.

    Don’t hesitate to reach out to us whenever you need our help again.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Categories missing + feed does not update’ is closed to new replies.