Categories Page Doesn’t Show Any Products

Hi @raburkhart1,

As a first step, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Also, share with us a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

Thanks!

@rainfallnixfig Here is the system status!

### WordPress Environment ###

WordPress address (URL): https://signalscrossed.com
Site address (URL): https://signalscrossed.com
WC Version: 5.7.1
REST API Version: ? 5.7.1
WC Blocks Version: ? 5.7.2
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.6.5
Log Directory Writable: ?
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: nginx
PHP Version: 7.4.24
PHP Post Max Size: 2 GB
PHP Time Limit: 1200
PHP Max Input Vars: 6144
cURL Version: 7.78.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.21-MariaDB-log
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.7.1
WC Database Prefix: wp_
Total Database Size: 22.70MB
Database Data Size: 17.89MB
Database Index Size: 4.81MB
wp_woocommerce_sessions: Data: 0.17MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.38MB + Index: 0.55MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.30MB + Index: 0.27MB + Engine InnoDB
wp_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 3.14MB + Index: 0.08MB + Engine InnoDB
wp_postmeta: Data: 6.50MB + Index: 0.83MB + Engine InnoDB
wp_posts: Data: 2.33MB + Index: 0.27MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpshop_ordered: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpshop_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpshop_selected_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 0.50MB + Index: 0.36MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 595
customize_changeset: 19
feedback: 1
jetpack_migration: 2
jp_img_sitemap: 1
jp_mem_plan: 4
jp_pay_product: 1
jp_sitemap: 1
jp_sitemap_master: 1
mailpoet_page: 1
nav_menu_item: 11
page: 21
post: 5
product: 63
product_variation: 247
revision: 177
shop_coupon: 2
shop_order: 3
wpshopcarts: 53
wp_template_part: 6

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (21) ###

Akismet Anti-Spam: by Automattic – 4.2.1
AMP: by AMP Project Contributors – 2.1.4
Classic Editor: by WordPress Contributors – 1.6.2
CoBlocks: by GoDaddy – 2.16.0
Creative Mail by Constant Contact: by Constant Contact – 1.4.6
Crowdsignal Forms: by Automattic – 1.5.9
Facebook for WooCommerce: by Facebook – 2.6.5
Google Listings and Ads: by WooCommerce – 1.5.0
Gutenberg: by Gutenberg Team – 11.6.0
Jetpack: by Automattic – 10.1
Layout Grid: by Automattic – 1.7
Mailchimp for WooCommerce: by Mailchimp – 2.5.3
MailPoet 3 (New): by MailPoet – 3.71.2
Meta Tag Manager: by Marcus Sykes – 2.3
Page Optimize: by Automattic – 0.5.1
Pagination Styler for WooCommerce: by BeRocket – 3.5.7.1
Crowdsignal Polls & Ratings: by Automattic
Inc. – 3.0.1

Printful Integration for WooCommerce: by Printful – 2.1.25
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WooCommerce Payments: by Automattic – 3.0.0
WooCommerce: by Automattic – 5.7.1

### Inactive Plugins (5) ###

WooCommerce PayPal Payments: by WooCommerce – 1.6.0
WooCommerce Shipping & Tax: by WooCommerce – 1.25.18
WordPress.com Editing Toolkit: by Automattic – 3.16100
WP-Shop: by www.wp-shop.ru – 3.9.6
Yoast SEO: by Team Yoast – 17.3

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached

### Must Use Plugins (1) ###

WP.com Site Helper: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #16 - /home-2__trashed/shop/
Cart: #88 - /cart/
Checkout: #89 - /checkout/
My account: #90 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Stow
Version: 1.5.12
Author URL: https://automattic.com/
Child Theme: ?
Parent Theme Name: Varia
Parent Theme Version: 1.6.11
Parent Theme Author URL: https://automattic.com/
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 1,218
Oldest: 2021-09-11 12:32:15 -0400
Newest: 2021-10-05 12:48:22 -0400

Pending: 2
Oldest: 2021-10-05 16:02:25 -0400
Newest: 2021-10-05 23:00:00 -0400

### Status report information ###

Generated at: 2021-10-05 12:53:08 -04:00

And here is what was under Fatal Error Log!

2021-09-14T18:52:13+00:00 CRITICAL Uncaught Error: Class 'MailPoetVendor\Twig\Extension\DebugExtension' not found in /srv/htdocs/wp-content/plugins/mailpoet/lib/Config/Renderer.php:102
Stack trace:
#0 /srv/htdocs/wp-content/plugins/mailpoet/lib/Config/Renderer.php(42): MailPoet\Config\Renderer->setupDebug()
#1 /srv/htdocs/wp-content/plugins/mailpoet/lib/Form/Widget.php(35): MailPoet\Config\Renderer->__construct(true, true)
#2 /wordpress/core/5.8.1/wp-includes/class-wp-widget-factory.php(61): MailPoet\Form\Widget->__construct()
#3 /wordpress/core/5.8.1/wp-includes/widgets.php(115): WP_Widget_Factory->register('\\MailPoet\\Form\\...')
#4 /srv/htdocs/wp-content/plugins/mailpoet/lib/WP/Functions.php(396): register_widget('\\MailPoet\\Form\\...')
#5 /srv/htdocs/wp-content/plugins/mailpoet/lib/Config/Initializer.php(212): MailPoet\WP\Functions->registerWidget('\\MailPoet\\Form\\...')
#6 /srv/htdocs/wp-content/plugins/mailpoet/lib/Config/Initializer.php(202): MailPoet\Config\Initializer->setupWidget()
#7 /wordpress/core/5.8.1/wp-includes/class-wp-hook.php(303): MailPoet\Config\Initializer->preInitialize('')
#8 /wordpress/core/5.8.1/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#9 /wordpress/core/5.8.1/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#10 /wordpress/core/5.8.1/wp-settings.php(578): do_action('init')
#11 /srv/htdocs/wp-config.php(81): require_once('/wordpress/core...')
#12 /wordpress/core/5.8.1/wp-load.php(55): require_once('/srv/htdocs/wp-...')
#13 /wordpress/core/5.8.1/wp-blog-header.php(13): require_once('/wordpress/core...')
#14 /wordpress/core/5.8.1/index.php(17): require('/wordpress/core...')
#15 {main}
  thrown in /srv/htdocs/wp-content/plugins/mailpoet/lib/Config/Renderer.php on line 102

I’m very new with WordPress and trying to learn as i go so any help you can give me would be greatly appreciated! Thank you so much!

Hi there,

Thanks for sharing your System Status and error logs.

I visited your site and it appears that your product categories display your products now. Were you able to solve this? If not, please share a link to the product category page that is not properly working, and we’ll take another look.