Categories Pages Don’t Show Any Products

  • Resolved raburkhart1

    (@raburkhart1)


    3 years, 1 month ago

    Hello!

    I’m definitely not an expert on WordPress but I have tried absolutely everything I can find to fix this issue and nothing has worked. Currently, all of my products are showing up under the shop page, however, when I click on one of my categories there are no products shown. I read more forums and articles than I can count so I have tried deactivating all of my plugins except WooCommerce and it still doesn’t work. I also tried switching the theme, marking the products as a featured item and unmarking them, and I checked to make sure they are correctly marked under catalog visibility. I am using Printful linked to Woocommerce to create physical items to sell, but I also have digital downloads which I’m adding directly through WordPress and none of them show up anywhere except under the shop page. I did post asking for help a while ago and someone responded asking for my System status and fatal error log and then they never responded again so I will paste those things below. Thank you for any help you can give me!

    System Status: 

    
### WordPress Environment ###

WordPress address (URL): https://signalscrossed.com
Site address (URL): https://signalscrossed.com
WC Version: 5.7.1
REST API Version: ? 5.7.1
WC Blocks Version: ? 5.7.2
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.6.5
Log Directory Writable: ?
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: nginx
PHP Version: 7.4.24
PHP Post Max Size: 2 GB
PHP Time Limit: 1200
PHP Max Input Vars: 6144
cURL Version: 7.78.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.21-MariaDB-log
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.7.1
WC Database Prefix: wp_
Total Database Size: 22.71MB
Database Data Size: 17.92MB
Database Index Size: 4.79MB
wp_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.38MB + Index: 0.55MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.30MB + Index: 0.27MB + Engine InnoDB
wp_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 3.14MB + Index: 0.06MB + Engine InnoDB
wp_postmeta: Data: 6.50MB + Index: 0.83MB + Engine InnoDB
wp_posts: Data: 2.33MB + Index: 0.27MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpshop_ordered: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpshop_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpshop_selected_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 0.50MB + Index: 0.36MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 595
customize_changeset: 20
feedback: 1
jetpack_migration: 2
jp_img_sitemap: 2
jp_mem_plan: 4
jp_pay_product: 1
jp_sitemap: 2
jp_sitemap_master: 2
mailpoet_page: 1
nav_menu_item: 11
page: 16
post: 3
product: 62
product_variation: 247
revision: 147
shop_coupon: 2
shop_order: 2
wpshopcarts: 53
wp_template_part: 6

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (21) ###

Akismet Anti-Spam: by Automattic – 4.2.1
AMP: by AMP Project Contributors – 2.1.4
Classic Editor: by WordPress Contributors – 1.6.2
CoBlocks: by GoDaddy – 2.17.0
Creative Mail by Constant Contact: by Constant Contact – 1.4.7
Crowdsignal Forms: by Automattic – 1.5.9
Facebook for WooCommerce: by Facebook – 2.6.5
Google Listings and Ads: by WooCommerce – 1.5.0
Gutenberg: by Gutenberg Team – 11.6.0
Jetpack: by Automattic – 10.2
Layout Grid: by Automattic – 1.7
Mailchimp for WooCommerce: by Mailchimp – 2.5.3
MailPoet 3 (New): by MailPoet – 3.71.2
Meta Tag Manager: by Marcus Sykes – 2.3
Page Optimize: by Automattic – 0.5.1
Pagination Styler for WooCommerce: by BeRocket – 3.5.7.1
Crowdsignal Polls & Ratings: by Automattic
Inc. – 3.0.1

Printful Integration for WooCommerce: by Printful – 2.1.25
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WooCommerce Payments: by Automattic – 3.1.0
WooCommerce: by Automattic – 5.7.1

### Inactive Plugins (5) ###

WooCommerce PayPal Payments: by WooCommerce – 1.6.0
WooCommerce Shipping & Tax: by WooCommerce – 1.25.18
WordPress.com Editing Toolkit: by Automattic – 3.16467
WP-Shop: by www.wp-shop.ru – 3.9.6
Yoast SEO: by Team Yoast – 17.3

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached

### Must Use Plugins (1) ###

WP.com Site Helper: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #16 - /shop/
Cart: #88 - /cart/
Checkout: #89 - /checkout/
My account: #90 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Stow
Version: 1.5.12
Author URL: https://automattic.com/
Child Theme: ?
Parent Theme Name: Varia
Parent Theme Version: 1.6.11
Parent Theme Author URL: https://automattic.com/
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 1,020
Oldest: 2021-09-11 12:32:15 -0400
Newest: 2021-10-11 12:25:31 -0400

Pending: 2
Oldest: 2021-10-11 18:55:27 -0400
Newest: 2021-10-11 23:00:00 -0400

### Status report information ###

Generated at: 2021-10-11 12:35:06 -04:00

    Fatal Error Log: 

    2021-09-14T18:52:13+00:00 CRITICAL Uncaught Error: Class 'MailPoetVendor\Twig\Extension\DebugExtension' not found in /srv/htdocs/wp-content/plugins/mailpoet/lib/Config/Renderer.php:102
Stack trace:
#0 /srv/htdocs/wp-content/plugins/mailpoet/lib/Config/Renderer.php(42): MailPoet\Config\Renderer->setupDebug()
#1 /srv/htdocs/wp-content/plugins/mailpoet/lib/Form/Widget.php(35): MailPoet\Config\Renderer->__construct(true, true)
#2 /wordpress/core/5.8.1/wp-includes/class-wp-widget-factory.php(61): MailPoet\Form\Widget->__construct()
#3 /wordpress/core/5.8.1/wp-includes/widgets.php(115): WP_Widget_Factory->register('\\MailPoet\\Form\\...')
#4 /srv/htdocs/wp-content/plugins/mailpoet/lib/WP/Functions.php(396): register_widget('\\MailPoet\\Form\\...')
#5 /srv/htdocs/wp-content/plugins/mailpoet/lib/Config/Initializer.php(212): MailPoet\WP\Functions->registerWidget('\\MailPoet\\Form\\...')
#6 /srv/htdocs/wp-content/plugins/mailpoet/lib/Config/Initializer.php(202): MailPoet\Config\Initializer->setupWidget()
#7 /wordpress/core/5.8.1/wp-includes/class-wp-hook.php(303): MailPoet\Config\Initializer->preInitialize('')
#8 /wordpress/core/5.8.1/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#9 /wordpress/core/5.8.1/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#10 /wordpress/core/5.8.1/wp-settings.php(578): do_action('init')
#11 /srv/htdocs/wp-config.php(81): require_once('/wordpress/core...')
#12 /wordpress/core/5.8.1/wp-load.php(55): require_once('/srv/htdocs/wp-...')
#13 /wordpress/core/5.8.1/wp-blog-header.php(13): require_once('/wordpress/core...')
#14 /wordpress/core/5.8.1/index.php(17): require('/wordpress/core...')
#15 {main}
  thrown in /srv/htdocs/wp-content/plugins/mailpoet/lib/Config/Renderer.php on line 102
Viewing 2 replies - 1 through 2 (of 2 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @raburkhart1,

    I visited your site and could see that the product categories pages such as Stickers, Prints and Digital Downloads have visible products within them.

    Is the issue resolved? If yes, you can close the thread and set it to resolved status. If not, please take a screenshot with a tool like snipboard.io of those product categories that have no products so we can check this further.

    Just to mention, out of stock products when “Out of stock visibility” setting is enabled will be hidden from the catalog.

    Thanks.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    Since there have not been responses here, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Categories Pages Don’t Show Any Products’ is closed to new replies.