Category/Archive pages not redirecting to add on product (Select Options)

  • Resolved graphiclux

    (@graphiclux)


    1 year, 1 month ago

    We have a product achive/category page that has the select option for each product thumnail that has an add on. This when clicked on normally goes to the product single/detail page. When your plugin is active, it auto adds the product to the cart without having to select any addons (even if they are required).

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author meowcrew

    (@meowcrew)

    Sorry, it’s not clear what you mean by “select option for each product thumnail that has an add on”. It would be better if you could provide links to check the behaviour and screenshot of your conditions from addons.

    Also note, when field is hidden by condition and it’s set to be required – it will not be required anymore, and product will get to the cart.

    Thread Starter graphiclux

    (@graphiclux)

    No problem. Here is an example. https://staging.jvrinc.com/product-category/vacseries/jvr-vac310

    If you hover over the first item you will see it says “Select Options”. When you click on it, instead of taking you to select the add on options it simply adds the product to your cart. When your plugin is deactivated it works like normal and goes to the product to select the add ons.

    Plugin Author meowcrew

    (@meowcrew)

    We can’t replicate the issue, since it relates on your theme specifics. We could take a look closer if you can share credential to your site (staging preferably). To do so safely, you can create ticket from your wp-admin/plugins – contact us (here – https://prnt.sc/1T2sUdm7oZGq).

Viewing 3 replies - 1 through 3 (of 3 total)
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