Category check with staff wont save, can't book appointments

@rbamm,

Thank you for your post.

Could you please try it out by using a different browser.? It looks like a cache issue. You can try to clean your temp files and try it out.

Let me know if that helps
Cheers

Nope that didn’t help. I tried a different browser and cleared the cache for my standard browser. None of it helped. Need to get this fixed somehow. I’m doing the site for a customer and will recommend him to buy the premium version of this plugin. Just need to get this fixed first. Any other suggestions?

Please get in touch here https://bookingultrapro.com/contact.php. We will need to take a close look at your issue.

We look forward to hearing from you.
Cheers

Hi! I did get in touch to you but haven’t gotten any answers? I also tried to update to the last version, but didn’t help. Do you have any clue what’s going on? The booking form doesn’t allow you book anything without assigning a category to a staff member, so now when I can’t do that it’s absolutely useless. Wouldn’t like to change plugin because I really like this otherwise.

@rbamm,

Thank you for your post.

We’ve replied to all tickets we’ve received between Thursday and Friday.

Could you please check it out again?

Cheers

Hi! So I sent you the admin username and password as you asked. Haven’t heard from you since though. Any progress?

@rbamm,

Thank you for your reply.

There is one person checking your website at this moment.

It looks like there is a JS conflict, either your theme or one of your plugins is triggering a JS error. What we are trying to implement is a tweak for your theme ASAP.

We will keep you posted though email.

Cheers

Okay, strange since there was never a problem before the update. Not the one that came out a couple of days ago, but the one before that. Thx a lot for looking in to it! My client will buy the premium version when you get it fixed ??

@rbamm,

No problems.

As for the conflict. Sometimes we as WP users have many plugins installed, if one of them was updated and it’s triggering a JS error then it affects all other plugins.

Thank you for your patience while we’re working on the issue with your WordPress site.

Cheers

We’ve replied to you via ticket.

Please get back to use once you’ve got a minute
Cheers

Yes, I got back to you the moment you replied to me. Haven’t heard from you since though. Maybe you can reply here instead.

This was my reply:
Hi Franco!

I’m now able to make reservations with the staff, so that’s good! Although the category check still doesn’t work. As you said, the services are being left checked, so that apparently works. But the category still isn’t being left checked even though saving it checked. So there’s still something strange about that. But as long as the plugin recognizes that my staff can perform all the services, it’s fine. So what did you have to do to make it to kind of work?

And another thing, I saw that you’ve made some public updates to the plugin. Is it safe for me to update it as usual now? Are you still gonna work on the site? Cause As I said, there’s still something going on with the category check square not saving properly. But in practice the plugin seems to be working better now since I’m able to make reservations. So what’s next?