Category exclude is not working

  • Resolved jpaulmora

    (@jpaulmora)


    1 year, 4 months ago

    Hello, I have this plugin installed on a site, I created multiple pages per category, and within those I wanted to show all the related subcategories using this plugin.

    I attach my problem below, hope you can help me understand how to fix this.

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    Initial preview, collapsed categories work fine.
    View post on imgur.com

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author themifyme

    (@themifyme)

    Hi,

    If you include the parent category, that will include all of its’ children categories as well, so the collapse will show the sub-category items.

    Thread Starter jpaulmora

    (@jpaulmora)

    Hi thanks for your help!

    If you see here, “Acabados” is a category on it’s own so I don’t know how to hide it from the options.

    View post on imgur.com
    View post on imgur.com
    View post on imgur.com
    This is my category configuration.

    FYI right now almost none of these categories have products, in case that makes a difference.

    Plugin Author themifyme

    (@themifyme)

    Hi,

    To hide categories, please add the to the Exclude Terms field, but make sure to add the IDs of the Categories you want to hide, not the name, to find the ID number of the Cateogries, please go to wp-admin > Products => Categories > Edit Category and in the URL you’ll find the ID number of the categorym add that ID number to the Exclude field of the product filter to exclude the category.

    Thread Starter jpaulmora

    (@jpaulmora)

    That works! thanks a lot!

    Plugin Author themifyme

    (@themifyme)

    Happy I could help. If you like our products/services, please consider to rate us on our Facebook page: https://www.facebook.com/themify/reviews

    Have a good day!

Viewing 5 replies - 1 through 5 (of 5 total)
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