Category mapping page keeps losing my work

  • Resolved evowrap

    (@evowrap)


    6 years, 4 months ago

    Im going through all my caegories and picking out the best category to map it to on google shopping feed. Im on the category mapping page when creating a feed. On 3 occasions now its bumped me off the page and lost all my work. Its annoying as Ive got a lot of categories. Has this happened to anyone else?

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi evowrap,

    Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with the category mapping functionality. We have not had complains about users being ‘thrown-out’ of the mapping page before. However, you mention having a lot of categories. May we ask how many you have? Including the amount of products on your site and the PHP version you are running?

    All the best,
    Eva

    Thread Starter evowrap

    (@evowrap)

    I have approx 800 products and about 70 categories

    Im definitely having issues with category mapping, I usually have to add the category mapping over and over several times saving each time before they all stick. Usually as soon as I save they are errased. Dont know if this is what you mean

    Hi cath88 and even evowrap ??

    We have just pushed out a new version of the plugin (version 3.7.8) that has improved handling of the category mapping feature. Could you update the plugin and give it a try?

    Let us know if it worked out for you.

    Have a wonderful weekend,
    Eva

    Hi cath88 and evowrap,

    We are going to assume here that the issue at hand is no longer a problem or no longer requires our support so we are going to close it for housekeeping reasons.

    Please feel free to reach out whenever you need help again.

    Have a wonderful weekend,
    Eva

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Category mapping page keeps losing my work’ is closed to new replies.