Category Not Rules Not Being Applied

  • Hi product rules are working fine but when i add a category rule it does nothing? Any suggestions?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    Hello @immyali,

    Thanks for contacting us. Regarding the issue you raised, we have attempted to replicate it on our test environment, We have found that the category rule is working correctly.?Please find the screen share for your reference : ?https://www.loom.com/share/2bd0a5cdb0864e88ad2cbcaff5d2ada6

    If you could?provide a video reference to check or any additional scenarios?to reproduce the same we could help you with a solution.

    Looking forward to hearing from you.

    Thread Starter immyali

    (@immyali)

    Thank you for the response.

    It seems like you are actually also experiencing the same issue. With your demo video the category discount only gets applied when you added 2 different products from the same category. This shouldn’t be the case as the discount is based on “quantity”. If you add only 1 product from the category and change the quantity to 2 the discount should still be applied but it isn’t?

    Plugin Author ELEXtensions

    (@elextensions)

    Hello @immyali,

    Thanks for getting back. In response?to your question, you would be required to check on “Total Units” to apply discounts based on quantity. In the demo provided previously, it was applied to a? ‘Number of Items’ that will check how many products are in the cart instead of quantity.?Please find the below screenshots for your reference:

    https://prnt.sc/bHDpoUne5c3k

    https://prnt.sc/MaKRGkh2mr45

    I hope this clarifies your concern. Let us know the feedback.

Viewing 3 replies - 1 through 3 (of 3 total)
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