• Resolved MrMyles

    (@mrmyles)


    I have multiple categories in my directory but no matter the sort option I choose I cannot get it to change the category display. Is there a way to change the sort order? I have gone through settings and tried every sort option multiple times, it always keeps strange sort order I don’t understand.

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  • Plugin Support bobbied

    (@bobbied)

    Hi @mrmyles

    Thank you for reaching out about this. I’m sorry to hear that you ran into issues with the sort order.

    This sounds like a cache issue possibly. We recommend clearing the server cache if you have one (which is found either in your hosting settings or on your plugin settings for things like WP Super Cache and W3TC if you have them installed), as well as your client browser cache.

    The best way to get uncached data on your browser is to use a Private Browsing window or Incognito mode (depending on your browser). That ensures you’re seeing the latest, correct data.

    Please check?that and let me know if you run into more issues.

    Thread Starter MrMyles

    (@mrmyles)

    Appears to have been a conflict with another plugin that was previously installed.
    Category Order and Taxonomy Terms Order
    I disabled that one and the categories are now sorting properly.
    Thanks

    Plugin Support bobbied

    (@bobbied)

    glad to hear that you found the source @mrmyles ! Good work!

Viewing 3 replies - 1 through 3 (of 3 total)
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