Causing Critical Error on My Site

  • Resolved samanthabushika

    (@samanthabushika)


    1 month, 4 weeks ago

    I Kept having a critical error on my site and I hired webpro after webro and they had no idea what was causing it because I was telling them that my TTS pro was one of my essential plugins. The last pro I hired figured out that my pro version was causing a conflict and was ultimately causing the critical error. The pro said I could try an updated version of my pro plugin, but I dont know if it’s been updated and the critical error has been removed, so I dont know how to proceed with getting my pro version. Wondering if anyone else has had issues like this. I use Divi Extra theme. I love this plugin I have to be able to customize the options. Hoping someone can shed some light. I also have no idea about in depth tech issues but I am doing the best I can. Any insight or assistance is greatly appreciate.

    The page I need help with: [log in to see the link]

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  • Plugin Author Azizul Hasan

    (@hasanazizul)

    Hi,?

    I’m extremely sorry for this issue.

    We’ve fixed this issue with the latest version of the plugin. please update the plugin to its latest version. Here is the latest version.

    Free version 1.7.21
    Pro version 2.6.16

    Both versions must be matched. Please update the plugin to solve the issue.

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