Causing data loss!!!

Hi @oolongm,

First of all, I’m sorry to hear about your experience.

I’d like to make a couple of observations regarding your comments, as I believe there has been a confusion.

It keeps the original file in the uploads folder in order to restore the original image version later if necessary.

That’s right.

Now if you replace an image with this plugin, the modified version of the image is replaced as expected. However what is totally unexpected and in most cases certainly unwanted is the fact, that it deletes the original version of the image, that wordpress kept as backup, from the filesystem.

When you replace an image, we understand that you do not want the old version of the image. That’s the main goal of our plugin, to replace an image. In fact, the very first line of the replace screen is warning you about this (see this screenshot).

If for some reason you want to restore the original version of the image through the media library, you end up with an empty image, because this plugin deleted the file already. Also if the url of the original image was hardcoded somewhere in your theme files, the image of course won’t load anymore after it was deleted.

That’s actually true, and this is something that I will forward to our developers in order to get fixed.

I know it’s a bad coding style, nevertheless that’s exactly what happened to our sites when we tried to optimize image files with this plugin. Therefore I only can recommend not to use this software.

As you can imagine, we did not code our plugin to delete your images on purpose, so we would’ve appreciated if you could’ve sent us a short e-mail telling us about the issue so we could fix it, instead of writing a 1-star review straightaway. I can assure you that our priority is for our clients to be satisfied.

As soon as this is fixed or we have an update, we will let you know so you can give the plugin a few more stars ??

Thanks for your support and patience!

Best,

As you can imagine, we did not code our plugin to delete your images on purpose, so we would’ve appreciated if you could’ve sent us a short e-mail telling us about the issue so we could fix it, instead of writing a 1-star review straightaway. I can assure you that our priority is for our clients to be satisfied.

My intention was to do a bug report and to warn other users in the same time. Once this is fixed, I’m happy to reconsider my rating.