Causing Divi Builder in backend to Time Out

  • Resolved crzyhrse

    (@crzyhrse)


    7 years, 2 months ago

    Hello, this plugin is causing the Divi Builder in the backend to Time Out so I am unable to edit any pages… It is definitely narrowed down to this plugin… Doesn’t interfere with the visual builder that I know of, though I don’t use the Visual all that much… To clumsy for me…

    It started happening after the last Divi update… Possibly the update before, didn’t discover it right away…

    I am using this plugin and your PayPal IPN for WordPress plugin together… The IPN plugin is not causing the issue, though they both may need some attention…?

    Would really like to keep using these, and so hoping you will update them to the current Divi circumstances…? You can be confident of a shining review for both if you do…

    Kind regards,
    John.

    • This topic was modified 7 years, 2 months ago by crzyhrse.
    • This topic was modified 7 years, 2 months ago by crzyhrse.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 31 through 38 (of 38 total)

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    Plugin Contributor angelleye

    (@angelleye)

    @crzyhrse, It would be great if you could run a test of this updated version of our plugin to see if it resolves the issue you’ve been facing. Per our testing we believe this will do it, but I’d like you to confirm if you can please. Thanks!

    Thread Starter crzyhrse

    (@crzyhrse)

    Hi @angelleye, first to note that though your plugin is saying it was updated 7 days ago and compatible to 4.9.1, the version number has aparently not changed, so it is not showing up as an update to my WP installations…

    Also, as per what I have shared above, the issue went away when apache on the server was restarted in conjunction with the fire wall and mod sec rules being turned off and back on… perhaps because as my host suggested it flushed out the old and negative inquiries…

    So the only real test at least for me will be long term, over time…

    Kind regards,
    John.

    I’m still getting these emails – even after unsubscribing!

    Plugin Contributor angelleye

    (@angelleye)

    @orchard800, Sorry, there’s nothing I can do about that. This system is WordPress’, so you’ll need to post another ticket as mentioned previously to bring this to their attention.

    The good news is we’re almost done with this, so the responses and notifications will stop soon anyway. ??

    Plugin Contributor angelleye

    (@angelleye)

    @crzyhrse, Yes, 7 days ago I updated the readme file just to show that it was tested on WP 4.9.1. Nothing else was changed, so there was no need for a version change. That is common procedure with WP plugins when new versions of WP are released that don’t affect the plugin. Just updating the readme file to show it was tested on the latest version of WP.

    I’ll get the new update released today and you will then see the version change.

    Plugin Contributor angelleye

    (@angelleye)

    I have officially released our 1.0.5 update, which per our testing resolves the issue at hand. I’m going to mark this thread as resolved, but please let me know if you have any other issues after the update. Thanks!

    Thread Starter crzyhrse

    (@crzyhrse)

    yay, and thank you… _/\_

Viewing 8 replies - 31 through 38 (of 38 total)
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