Causing Elementor white screen of death

  • Resolved wyohost

    (@wyohost)


    5 years, 12 months ago

    Unfortunately when this plugin is active and I attempt to edit anything with Elementor I get the white screen almost immediately. If I de-active it all works well.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author bradvin

    (@bradvin)

    Thanks for letting us know.
    Does the page you are editing contain a foogallery shortcode? Or perhaps a foogallery-album? Are you using FooGallery FREE or PRO?

    Thread Starter wyohost

    (@wyohost)

    I started to reply to this but need to actually check again…I’ll be back

    • This reply was modified 5 years, 12 months ago by wyohost.
    Thread Starter wyohost

    (@wyohost)

    [wish there was a delete comment button, not just edit]

    • This reply was modified 5 years, 12 months ago by wyohost.
    • This reply was modified 5 years, 12 months ago by wyohost.
    Thread Starter wyohost

    (@wyohost)

    Ok…

    Yes, if I use the shortcode Elementor widget with a shortcode and attempt to save the page I get a 500 error…when i refresh the page I get the white screen. If I deactivate the plugin it works again.

    @bradvin – reminder to review this response for wyohost.

    Plugin Author bradvin

    (@bradvin)

    please can you test with the latest version. I tested with Elementor and fixed the bug

Viewing 6 replies - 1 through 6 (of 6 total)
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