Causing Error Message and Conflict with theme Wheel

  • Resolved prcapitalgroup

    (@prcapitalgroup)


    3 years, 8 months ago

    I noticed today after updating plugins etc to my website that the mobile wheel is not functioning. I have checked plugins and reinstalled the theme. The plugin has been identified as causing an error message stating “Cannot decode raw data,” and also causing the theme wheel to not function properly when the site does load correctly.

    I have disabled the plugin for now to avoid the decoding issue.

    [Fri Mar 05 15:38:59.868614 2021] [fcgid:warn] [pid 11389:tid 125985368233728] [client 137.25.87.169:55592] mod_fcgid: stderr: the-events-calendar/common – Log: Initializing Tribe Events on Mar, 5th at 11:03:59 pm, referer: https://www.prcapitalgroup.org/wp-admin/theme-install.php?browse=featured

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @prcapitalgroup

    Thanks for reaching out.

    We’ve released some updates since this issue was reported. Can you please check if you have the latest version of our plugin installed and whether you still have the problem?

    Best regards,

    Marho

    Plugin Support masoodak

    (@masoodak)

    Hi there,

    This thread has been pretty quiet for a while, so we’re going to go ahead and close it. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Have a great day.

    Kind regards,
    Masood

Viewing 2 replies - 1 through 2 (of 2 total)
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