Causing website lag & slow orders loading

  • Resolved ubeyou

    (@ubeyou)


    2 years, 1 month ago

    View post on imgur.com

    WP_Comment_Query->get_comment_ids()
wp-includes/class-wp-comment-query.php:974
WP_Comment_Query->get_comments()
wp-includes/class-wp-comment-query.php:458
WP_Comment_Query->query()
wp-includes/class-wp-comment-query.php:367
get_comments()
wp-includes/comment.php:244
CR_Manual->custom_orders_list_column_content()
/bitnami/wordpress/wp-content/plugins/customer-reviews-woocommerce/includes/reminders/class-cr-manual.php:225
do_action('manage_shop_order_posts_custom_column')
wp-includes/plugin.php:476

    causes slow loading. after disable the plugin the website became responsive again.

    Edit: Untick Enable Manual Reminders will works too

    • This topic was modified 2 years, 1 month ago by ubeyou.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support cusrev

    (@cusrev)

    Thanks for trying our plugin!

    Can you please let me know:

    1. URL of the page where this problem happens
    2. How many WooCommerce orders are displayed on that page at once

    ?

    Thread Starter ubeyou

    (@ubeyou)

    1. Order Page.
    2. 10 Orders loaded at once.

    Plugin Support pistachio6321

    (@pistachio6321)

    Thanks for providing additional details!

    Our website is used on many different websites and usually the SQL queries from your screenshot do not cause any lag. The purpose of these SQL queries is to show how many reviews were received for each order displayed on the page. We added this information after it was repeatedly requested by the plugin users who wanted to know if they need to send another reminder for an order or not.

    They shouldn’t cause any performance issues in your order list in the admin panel, but if they do, please disable the manual reminders option in the settings (as you mentioned above).

    Plugin Support bagel1317

    (@bagel1317)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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