CAUTION

  • USMCDan

    (@usmcdan)


    4 years ago

    CAUTION!!!
    WP Fix It is HORRIFIC!
    Hired them to speed up my WordPress site.
    In trying to speed site, they corrupted the PHP login (which prevents you from logging in to your site)
    Then offered to sell me a security product that would “stop hackers”.
    When I contacted them, minutes after they logged in to work on site… this is the reply I received.. trying to blame hackers or my hosting company.

    [ email portion redacted ]

    They only got rude from there… then they deleted my account on their site to try to hide their tracks.

    CAUTION!!!
    This is the first time I have EVER left a bad review for any company.
    Worse experience I have ever had in 30 years of hiring people to work on dozens of websites.

    STAY AWAY!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @usmcdan I’ve removed the email snippet. Don’t post things like that just use your words as you have done.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Also you made this review 5 stars. You can correct that via this link.

    https://www.ads-software.com/support/plugin/wp-fix-it-co-browse/reviews/#new-post

    Thread Starter USMCDan

    (@usmcdan)

    @jdembowski

    Thank you for redaction.
    My mistake.

    All the best!
    Daniel

    Thread Starter USMCDan

    (@usmcdan)

    Follow-up:

    and now… they just sent an email threatening to post many reviews online related to you and the site they destroyed, if I don’t remove my honest, 100% accurate review of my experience.

    This company is an absolute nightmare.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Ha.

    @usmcdan Please do me a favor. As soon as you read this, forward the email in full to [email protected] from them. All emails and that will be looked at.

    Thread Starter USMCDan

    (@usmcdan)

    @jdembowski
    on the way.. including the last two that threatened me.

    sent

    • This reply was modified 4 years ago by USMCDan.
    Moderator Marius L. J.

    (@clorith)

    Hiya @wpfixit,

    Marius here, one of the moderators here at www.ads-software.com

    I’ve not approved your message to this review at this time, there’s now too much “we said they said”, but the content of your last message steps over a line that is not acceptable.

    Because we can not know who said what or when, you’ve seen the person making this review was invited to email their proof to [email protected], and you may do the same and it will be settled there.

    Until things have been sorted out, @usmcdan, I am hiding this review, to avoid either party from feeling that we are being partisan to either side until we have the facts.

    If you should have any questions or concerns about this, please feel free to reach out to the moderators in the #forums channel on Slack (a Slack account is required)

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I am restoring this review and closing it from further replies.

    This entire incident is being handled by the plugins team and they have been in communication with the plugin developer.

    They can take it up with the plugins team as that is where the conversation is being handled.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘CAUTION’ is closed to new replies.