• advancedas

    (@advancedas)


    Hello,

    CCBill version 1.4.0

    Around half of my recent orders do not go through when customer uses CCBill. Lately, it seems even worse with almost all orders not going through. Like in this image: https://postimg.cc/14k6Vyb7

    The CCBill support says it is a problem with hosting, the hosting guys says it is a problem with plugin itself.

    The CCBill support have this error:
    https://www.tenderdolls.com/?wc-api=WC_Gateway_CCBill
    500
    Error Content [<!DOCTYPE html>\n<html lang=\”en-US\”>\n<head>\n<meta http-equiv=\”Content-Type\” content=\”text/html; charset=UTF-8\” />\n<meta name=\”viewport\” content=\”width=device-width\”>\n<meta name=’robots’ content=’max-image-preview:large, noindex, follow’ />\n<title>Array</title>\n<style type=\”text/css\”>\n\t\thtml {\n\t\t\tbackground: #f1f1f1;\n\t\t}\n\t\tbody {\n\t\t\tbackground: #fff;\n\t\t\tborder: 1px solid #ccd0d4;\n\t\t\tcolor: #444;\n\t\t\tfont-family: -apple-system, BlinkMacSystemFont, \”Segoe UI\”, Roboto, Oxygen-Sans, Ubuntu, Cantarell, \”Helvetica Neue\”, sans-serif;\n\t\t\tmargin: 2em auto;\n\t\t\tpadding: 1em 2em;\n\t\t\tmax-width: 700px;\n\t\t\t-webkit-box-shadow: 0 1px 1px rgba(0, 0, 0, .04);\n\t\t\tbox-shadow: 0 1px 1px rgba(0, 0, 0, .04);\n\t\t}\n\t\th1 {\n\t\t\tborder-bottom: 1px solid #dadada;\n\t\t\tclear: both;\n\t\t\tcolor: #666;\n\t\t\tfont-size: 24px;\n\t\t\tmargin: 30px 0 0 0;\n\t\t\tpadding: 0;\n\t\t\tpadding-bottom: 7px;\n\t\t}\n\t\t#error-page {\n\t\t\tmargin-top: 50px;\n\t\t}\n\t\t#error-page p,\n\t\t#error-page .wp-die-message {\n\t\t\tfont-size: 14px;\n\t\t\tline-height: 1.5;\n\t\t\tmargin: 25px 0 20px;\n\t\t}\n\t\t#error-page code {\n\t\t\tfont-family: Consolas, Monaco, monospace;\n\t\t}\n\t\tul li {\n\t\t\tmargin-bottom: 10px;\n\t\t\tfont-size: 14px ;\n\t\t}\n\t\ta {\n\t\t\tcolor: #0073aa;\n\t\t}\n\t\ta:hover,\n\t\ta:active {\n\t\t\tcolor: #006799;\n\t\t}\n\t\ta:focus {\n\t\t\tcolor: #124964;\n\t\t\t-webkit-box-shadow:\n\t\t\t\t0 0 0 1px #5b9dd9,\n\t\t\t\t0 0 2px 1px rgba(30, 140, 190, 0.8);\n\t\t\tbox-shadow:\n\t\t\t\t0 0 0 1px #5b9dd9,\n\t\t\t\t0 0 2px 1px rgba(30, 140, 190, 0.8);\n\t\t\toutline: none;\n\t\t}\n\t\t.button {\n\t\t\tbackground: #f3f5f6;\n\t\t\tborder: 1px solid #016087;\n\t\t\tcolor: #016087;\n\t\t\tdisplay: inline-block;\n\t\t\ttext-decoration: none;\n\t\t\tfont-size: 13px;\n\t\t\tline-height: 2;\n\t\t\theight: 28px;\n\t\t\tmargin: 0;\n\t\t\tpadding: 0 10px 1px;\n\t\t\tcursor: pointer;\n\t\t\t-webkit-border-radius: 3px;\n\t\t\t-webkit-appearance: none;\n\t\t\tborder-radius: 3px;\n\t\t\twhite-space: nowrap;\n\t\t\t-webkit-box-sizing: border-box;\n\t\t\t-moz-box-sizing: border-box;\n\t\t\tbox-sizing: border-box;\n\n\t\t\tvertical-align: top;\n\t\t}\n\n\t\t.button.button-large {\n\t\t\tline-height: 2.30769231;\n\t\t\tmin-height: 32px;\n\t\t\tpadding: 0 12px;\n\t\t}\n\n\t\t.button:hover,\n\t\t.button:focus {\n\t\t\tbackground: #f1f1f1;\n\t\t}\n\n\t\t.button:focus {\n\t\t\tbackground: #f3f5f6;\n\t\t\tborder-color: #007cba;\n\t\t\t-webkit-box-shadow: 0 0 0 1px #007cba;\n\t\t\tbox-shadow: 0 0 0 1px #007cba;\n\t\t\tcolor: #016087;\n\t\t\toutline: 2px solid transparent;\n\t\t\toutline-offset: 0;\n\t\t}\n\n\t\t.button:active {\n\t\t\tbackground: #f3f5f6;\n\t\t\tborder-color: #7e8993;\n\t\t\t-webkit-box-shadow: none;\n\t\t\tbox-shadow: none;\n\t\t}\n\n\t\t\t</style>\n</head>\n<body id=\”error-page\”>\n<div class=\”wp-die-message\”>Success</div></body>\n</html>\n]`

    The hosting support gave this error:
    [Thu Nov 11 07:38:33.580256 2021] [proxy_fcgi:error] [pid 6308:tid 139686034900736] [client 172.70.96.138:23998] AH01071: Got error 'PHP message: ccbill | <table><tr><td>accountingCurrency</td><td>USD</td></tr><tr><td>accountingCurrencyCode</td><td>840</td></tr><tr><td>accountingInitialPrice</td><td>1899.0</td></tr><tr><td>address1</td><td>road 12345</td></tr><tr><td>billedCurrency</td><td>USD</td></tr><tr><td>billedCurrencyCode</td><td>840</td></tr><tr><td>billedInitialPrice</td><td>1899.00</td></tr><tr><td>billedRecurringPrice</td><td>0.00</td></tr><tr><td>bin</td><td>355555</td></tr><tr><td>cardType</td><td>JCB</td></tr><tr><td>city</td><td>phoenix</td></tr><tr><td>clientAccnum</td><td>953081</td></tr><tr><td>clientSubacc</td><td>0000</td></tr><tr><td>country</td><td>US</td></tr><tr><td>dynamicPricingValidationDigest</td><td>b877f143d61b638b1be3441f6dbbd96b</td></tr><tr><td>email</td><td>[email protected]</td></tr><tr><td>expDate</td><td>0223</td></tr><tr><td>firstName</td><td>milosp</td></tr><tr><td>flexId</td><td>715767b4-444c-428a-9025-de2e6e3551b4</td></tr><tr><td>formName</td><td>0000</td></tr><tr><td>initialPeriod</td>...'

    Cloudflare is in development mode and it still does not work.

    Please help me or guide me on what could be causing these issues!

    Kindly,
    Oliver

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author CCBill

    (@ccbill)

    Hello @advancedas I would be more than happy to take a look at this. Would you be able to send me an email at [email protected] so that I can help you find a solution.

    Thread Starter advancedas

    (@advancedas)

    Thank you Carlos for such a quick reply.

    I have written an email to you with more details on the issue and with the login details, please let me know if you’ll need anything else whatsoever.

    Kindly,
    advancedas

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘CCBill IPN Request Failure’ is closed to new replies.