CCP Not accepting color entries

  • Resolved paula1493

    (@paula1493)


    4 years, 10 months ago

    Hi, I love your plugin! I use it all the time and have never encountered any issues.

    I just installed the updated CCP 1.14.3 (looks awesome on my other sites) to a new site. Unfortunately the setting section will not allow me to enter any colors.
    Whatever I enter, hex, rgb, etc.. it just stays black. ??

    It’s a brand new wp install.

    I am not seeing any errors on my server.

    What do you think?

    Thanks!

    Paula

    • This topic was modified 4 years, 10 months ago by paula1493.
    • This topic was modified 4 years, 10 months ago by paula1493.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Daniel Men?ies

    (@kungtiger)

    Hi Paula,

    thanks for the feedback.

    Do your colours revert back to black after you’ve clicked save or are you not able to set them at all? Are you using the same browser to access your sites?

    By just reading your description there seems to me a problem with my plugin and the browser you’re using. Try to open the Developer Tools: if you’re using Chrome or Firefox, press F12 and switch to Console. Reload the settings page of my plugin, try adding a colour, and maybe an error shows up.

    Thread Starter paula1493

    (@paula1493)

    Hi Daniel, yes the color is reverting to black. I have tried Safari, Chrome, and Firefox, all with the same results.

    I checked the console in Chrome but the only thing that came up was:
    JQMIGRATE: Migrate is installed, version 1.4.1, and this did not change on reload. The same was true for an attempted color entry.

    I checked my other sites that already have CCP set up and I was unable to add new colors to the existing palettes.

    Please let me know if you have any further instructions.

    Thank you!

    Paula

    • This reply was modified 4 years, 10 months ago by paula1493.
    Thread Starter paula1493

    (@paula1493)

    Hi Daniel, have you had a chance to review my last reply?

    Plugin Author Daniel Men?ies

    (@kungtiger)

    Hi Paula,

    Sorry for the late reply due to sickness.

    For clarity: you select colours (let’s say 3), click save and after the page reloaded all colours revert back to black, meaning you end up with three black colours?

    Thread Starter paula1493

    (@paula1493)

    I hope you are feeling better.

    Here’s what happens; I enter a hex # into the default field occupied by black, #000000, and hit the enter arrow.

    The hex color entered never displays anything but black and the color entered immediately reverts to #000000.

    Adding more color fields only adds additional blacks.

    Thank you!

    Paula

    Plugin Author Daniel Men?ies

    (@kungtiger)

    Ah, I think I know what happens: You see, since I’ve introduced different colour formats besides hexadecimal you have to prepend your hexadecimal code by an hash. If you merely enter i.e. 3F79EF and not #3F79EF the textfield reverts to the former code. In a new colour entry that’ll be black.

    • This reply was modified 4 years, 9 months ago by Daniel Men?ies.
    • This reply was modified 4 years, 9 months ago by Daniel Men?ies. Reason: formatting malarkey
    Thread Starter paula1493

    (@paula1493)

    Ok, I am a total dork! I thought I was leaving the pound sign in when I entered my hex color, but apparently not.

    It works perfectly!

    Thank you so much for your patience!

    Paula

Viewing 7 replies - 1 through 7 (of 7 total)
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