• Resolved joiejolie

    (@joiejolie)


    Hello,
    I need to create a product feed for Trovaprezzi in XML. The Merchant requires all the verbose tags to be encoded as XML entities, using the CDATA attribute.
    Despite the fact I have correctly selected CDATA as the Output Sanitization, in the resulting XML feed all the special character are encoded as HTML entities, including the “<” and “>” of the CDATA attribute itself!
    I have included the link to the XML feed above.
    Can you please help me?
    Thanks,
    Salvatore

    The page I need help with: [log in to see the link]

Viewing 15 replies - 16 through 30 (of 38 total)
  • Thread Starter joiejolie

    (@joiejolie)

    Hi Sultan, how are you? I hope everything goes well for you.

    I have a small problem, I’ll explain:

    All my products have variations, so the customer chooses the composition he prefers among the variants (color, metal, size etc.).
    Now your feed processes me “Original price” (the list price) and Retail price (the discounted price) of the cheapest product among all the available variants … instead I have to bring up the product I chose as the default composition on the product page.

    Screenshot: https://www.joiejolie.it/default/
    https://www.joiejolie.it/feed-price/

    As you can see by clicking on the link on the product page: https://www.joiejolie.it/gioielli/i-love-you/ the first composition that you can buy immediately is the one that I chose as default. Instead, if you get to my product page from the feed, you find a different price.

    So, the customer reads the information in the feed and goes to the product page to buy a product for € 189, and instead, once he accesses the product page he finds a predefined composition at € 790 … so the customer could be annoyed from this and leave my site forever.

    I trust your answer as soon as possible.

    Thanks so much. I’m waiting.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, thanks for the detailed query. I will consult with the developers and come up with a solution. I will give you an update here soon.

    Thread Starter joiejolie

    (@joiejolie)

    Thanks to you …. I await your news as soon as possible.

    Thread Starter joiejolie

    (@joiejolie)

    Hi Sultan …. do you have news?

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi @joiejolie , we looked into it, but it appears we will need a bit more details. Please provide the following:

    1. Screenshots to the feed settings. Simply edit the feed and give screenshots of all the setting and feed configurations you used.

    2. Give us the feed link.

    3. Give us link to 2 products for which this issue is happening.

    Thread Starter joiejolie

    (@joiejolie)

    Ok, thanks I answer below:

    1 – Screenshot: https://www.joiejolie.it/feed-config

    Know that I have already tried to change by entering “Sale end date”, Sale start date “, “Sale Effective date” but I don’t get the result.

    2 – Link to the feed:
    https://www.joiejolie.it/wp-content/uploads/rex-feed/feed-22677.xml

    3 – Links to 2 products, here are the links:

    https://www.joiejolie.it/gioielli/anello-cuore-aperto/

    https://www.joiejolie.it/gioielli/bracciale-twin-leaf/

    I await your answers as soon as possible.

    Thank you very much for your availability.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi @joiejolie , we are looking into it but we will also need you to give us screenshots of all the settings in the feed file.

    Simply edit the feed, and then take screenshots to cover all from top to bottom, all the settings used.

    We are still inspecting to find out the issue with the data you gave already, but do give us these screenshots for us to be more clear about the situation.

    Thanks.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, one more question, on your product settings, did you set a default variation value?

    See image: https://jmp.sh/Q21gJAl

    Do let us know. Thanks.

    Thread Starter joiejolie

    (@joiejolie)

    yes, on all products.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, we are working on an adjustment. Right now, the parent product usually picks up the lowest price. But we are working on trying to set a condition so that if a default variant is selected, the parent product will take the price from there.

    I will inform you here once the update is released.

    Thanks.

    Thread Starter joiejolie

    (@joiejolie)

    OK thank you very much. I wait hoping that the resolution will be short … because once I fix this, I buy it because I need to publish much more than 50 products. Obviously I have to try it on the price finder first.

    Thanks again for everything.

    Thread Starter joiejolie

    (@joiejolie)

    Hi Sultan, have you solved the question?

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi @joiejolie , we have found the solution, we are just doing final testing, and hopefully, the fix will be released tomorrow.

    Thanks for being patient.

    Thread Starter joiejolie

    (@joiejolie)

    I downloaded the update and tried to create another feed with the same parameters “price / sale price” price / regular price ”

    And I saw that the price no longer appears to me.

    Do I need to use other parameters in the “Price” section?

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, can you give screenshots of which attributes you used?

Viewing 15 replies - 16 through 30 (of 38 total)
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