CDN 404 error for WebP

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @ediet

    Thank you for your inquiry and I am happy to answer.
    I am not sure I understand your question. As I can see you opened the exact same issue with WebP Express.
    Can you please share your website URL?

    1. Used plugin “WebP express”. Previously, there were no problems. They started to occur even when the plugin was not updated. I think this is related to your plugin.
    The problem only occurs with webp format files.

    Which plugin was not updated? Are images uploaded to CDN?

    Now the url structure for webp is changed, but it doesn’t change anything.

    Can you please share the CDN URL of the image?
    Thanks!

    Thread Starter eddie

    (@ediet)

    @vmarko

    As I can see you opened the exact same issue with WebP Express.

    Yeah.

    Can you please share your website URL?

    https://edieta.org/en/

    Which plugin was not updated? Are images uploaded to CDN?

    Wepb Express was not updated. Therefore, it seems to me that such a header in the server response gives W3TC.

    Are images uploaded to CDN?

    Yes. Previously, images were sent via Akamai CDN.

    Can you please share the CDN URL of the image?

    I can’t do that. Now the Akamai CDN is disabled, as webp was given away with 404. This problem was not observed with js, css & jpg.
    CDN is currently disabled. Otherwise, I won’t have any images on my site.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @ediet

    Thank you for the information.
    I’ve checked your website and I am not seeing that the images are webp.
    Can you please confirm you are using the webp img format?
    Thanks!

    Thread Starter eddie

    (@ediet)

    @vmarko webp images appear in code in browsers that process such images. Any modern browser.

    Thread Starter eddie

    (@ediet)

    On my site image_name.jpg.webp

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @ediet

    Thank you for the information.
    The first time I checked your website I saw content-type: image/jpeg on your images and now I can see content-type: image/webp
    Have you tried adding the path to custom files list:
    {wp_content_dir}/webp-express/webp-images/doc-root/wp-content/uploads/*.webp
    Thanks!

    Thread Starter eddie

    (@ediet)

    Have you tried adding the path to custom files list:
    {wp_content_dir}/webp-express/webp-images/doc-root/wp-content/uploads/*.webp

    Of course. Only after that CDN-url in images start displayed. And give 404.
    Before it, CDN not working with webp.

    But as far as I remember, at the very beginning (when everything worked), this was not required.

    • This reply was modified 3 years, 5 months ago by eddie.
    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @ediet

    Thank you for the information.
    Can you please re-enable the CDN so we can check this as we cannot seem to replicate the issue?
    Check if the images are actually uploaded to the CDN.
    Be that as it may, it seems that there is a problem with the plugin you are using for conversion.
    Thanks!

    Thread Starter eddie

    (@ediet)

    I will be left without images on the site

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @ediet

    Thank you for the information.
    I understand your concern, however, without seeing what is going on I cannot give you a solution.
    It was working before and now it’s not. So, there must be a point when something happened and it would be great to identify that.
    We have not touched anything regarding Akamai CDN in the recent updates.
    What you need to do is to check if the images are actually uploaded to the CDN.
    Thanks!

    Thread Starter eddie

    (@ediet)

    I did it

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘CDN 404 error for WebP’ is closed to new replies.