Cerber Security blocks access to Password protected content

  • Resolved ffh4500

    (@ffh4500)


    4 years, 4 months ago

    Hi all,

    Really liking this plugin, just about ready to purchase it but I have found an issue which I believe is commonly known but not resolved. At least I couldn’t find any resolution to it.

    When you set a custom login page, you can no longer access password protected content. I have seen a number of posts in this forum with the same issue however they appear to be ignored.

    Is there a solution for this? Can I have the security of a custom login page and use password protected content?

    Look forward to some replies and hopefully a solution. ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author gioni

    (@gioni)

    Hi!

    What kind of “password protected content” do you mean? Membership plugins?

    Thread Starter ffh4500

    (@ffh4500)

    Hi Gioni,

    In my case it’s a password protected category in Symbiostock/Woocommerce.

    I have done extensive testing and it absolutely relates to the custom login page option. ??

    You can try it here: https://wall2wall.photos/product-category/rwphotoshoots/
    Password is: ycQ^7j%Uk!N(

    Currently I have the custom login active.

    • This reply was modified 4 years, 4 months ago by ffh4500.
    Plugin Author gioni

    (@gioni)

    In this case, Symbiostock has to implement its authentication function correctly. A custom login page has nothing to do with passwords allowing access to a category because they have nothing to do with authenticating website users.

    Thread Starter ffh4500

    (@ffh4500)

    Thanks for your response Gioni. Unfortunately I get a similar response from the Symbiostock developer.

    I guess the only thing that suggests it’s related to your software is the fact that when I do use the custom login page with your software, it doesn’t work. When I don’t use a custom login page, it works.

    It’s now a They said and You said situation.

    So, where too from here? I think Wordfence has this issue resolved… *sigh*

    Thread Starter ffh4500

    (@ffh4500)

    I’m not sure why this has been marked as resolved. It most certainly isn’t resolved.

    WP Cerber blames Sybiostock, Symbiostock blames WP Cerber. The issue remains, if I use a custom login page, the Protected Directories do not work. If I don’t use a custom login page, the Protected Directories work.

    Gioni you say it’s a Symbiostock issue yet Protected Directories work when using Wordfence. This suggests the issue is with WP Cerber and not Symbiostock.

    I prefer to use WP Cerber, I even want to get the pro version but cannot until this issue is resolved.

    Gioni, is this issue ever going to be resolved?

Viewing 5 replies - 1 through 5 (of 5 total)
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