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Resolved dmkizer
(@dmkizer)

10 years, 4 months ago

I have a site that uses a lot of custom post types and custom fields. It is for New York city group trips, and involves a lot of things, with emphasis on Broadway shows.

Relevanssi is working well in that it indexes custom post types, and reads custom fields.

Certain posts, however, are ignored by it. I have a custom post type called “Shows.” Relevanssi can find the show Aladdin no problem, by searching for the title, or the name of a cast member listed, or any other bit of information included on that page, in any custom field.

However, the show Cabaret will NOT come up in a search no matter what I do. It seems to not exist. It is not the only show that behaves this way. Some shows work, others do not. Same Custom Post Type. Same custom fields. Pretty much all the same taxonomies, which I do not included in the index anyway.

I have reactivated several times, and tried everything I have seen on other forums. I am baffled.

https://www.ads-software.com/plugins/relevanssi/

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author Mikko Saari
(@msaari)

10 years, 4 months ago

First thing to check: is the missing post in the index in the first place. Take a look at wp_relevanssi database. The values in “doc” column are post IDs. Do you find anything with the post ID of the missing post?

Thread Starter dmkizer
(@dmkizer)

10 years, 4 months ago

Kudos to you for quick response here! Thank you.
1) I indexed yet again. Cabaret shows up now, though others do not. I will use one of those as the example now.
2) Post ID 12977 is not to be found by Relevanssi.
3) Looking at the database through the control panel, I see it there. It has maybe 120 to 150 terms listed.
4) I deliberately searched for one of the terms I see listed: “songwriter.” It does not come up in the search.

The site is https://allticketsinc.com/
Though there is more than one post that does not show, #12977 is this: https://allticketsinc.com/shows/beautiful-the-carole-king-musical/

If it is of any help, I took screen caps of the DB and made them available here:
https://allticketsinc.com/wp-content/uploads/2014/07/12977-01.jpg
https://allticketsinc.com/wp-content/uploads/2014/07/12977-02.jpg
https://allticketsinc.com/wp-content/uploads/2014/07/12977-03.jpg

Thread Starter dmkizer
(@dmkizer)

10 years, 4 months ago

I just took one such show, Pippin, and copied it in its entirety to a new listing, deleting the old post. This fixed the problem for that one. I am beginning to think there might be errors in my database causing this.

Plugin Author Mikko Saari
(@msaari)

10 years, 4 months ago

That does sound strange. Perhaps you should re-install the whole plugin from scratch?

Thread Starter dmkizer
(@dmkizer)

10 years, 4 months ago

The problem does not seem to have been Relevanssi. It took a little time, but I identified each bad post, duplicated it with a new ID Number, and then deleted the old posts. All is working perfectly now.

Plugin Author Mikko Saari
(@msaari)

10 years, 4 months ago

Great. Sometimes other plugins can cause unusual conflicts with Relevanssi.

Viewing 6 replies - 1 through 6 (of 6 total)

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