• Resolved m4t1eu06

    (@m4t1eu06)


    Good afternoon

    Here is my configuration:

    • Version de WordPress : 6.6.2
    • Version de PHP/MySQL : 7.4.33 / 5.5.5
    • Thème utilisé : My Child Theme. Child for GeneratePress.
    • Extensions en place : Address Autocomplete Anything (1.2), Async JavaScript (2.21.08.31), Autoptimize (3.1.12), CF7 Google Sheet Connector (5.0.15), Conditional Fields for Contact Form 7 (2.4.15), Contact Form 7 (5.9.8), Contextual Related Posts (3.5.4), Cookie Notice & Compliance for GDPR / CCPA (2.4.18), Forum_wordpress_fr (4.2), Header and Footer Scripts (2.2.1), miniOrange 2 Factor Authentication (6.0.3), Popup Maker (1.20.2), Pricing Table by Supsystic (1.9.13), Redirection (5.5.0), SQLite Object Cache (1.3.8), Tidio Chat (6.0.21), UpdraftPlus – Backup/Restore (1.24.4), Widgets for Google Reviews (12.2), Wordfence Security (7.11.7), WP-Members (3.4.9.5), WP Content Copy Protection & No Right Click (premium) (15.3), WP Super Cache (1.12.4), Yoast SEO (23.4)
    • Adresse du site : https://www.presta-immo.fr
    • Nom de l’hébergeur : Apache

    Apple users don’t see some fields that are supposed to appear. As i don’t have any Apple device i’m struggling to find where the problem comes from. I tried to change the theme but nothing changed.

    2 images to explain (sorry i don’t know how to integrate those images in this topic):

    https://goopics.net/i/ekyaya

    https://goopics.net/i/jbai85

    Here is an opened page you can use to try.

    When the user clicks on “Appartement” he is supposed to have a new field that appear. For Apple Users it is not working.

    Could you please help me?

    Thank you

    • This topic was modified 2 months ago by m4t1eu06. Reason: photos added

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jules Colle

    (@jules-colle)

    I’m using a macbook myself with google chrome and have no problem using your form. Can you be more specific on which device and browser causes the problem?

    Thread Starter m4t1eu06

    (@m4t1eu06)

    Good morning

    Thank you very much for your help but since i asked the question, i don’t remember how, but i fixed the problem. Maybe it was a JavaScript loading problem with Autoptmize or AsyncJavaScript. Sometimes when i solve my problem i share the solution i found but this time, i have to admit that i forgot to do it.

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