CF7 and Spam

  • Resolved ttttttttttttttttttttttttttt

    (@ttttttttttttttttttttttttttt)


    2 years, 8 months ago

    On our clients website we have had a issue develop since the recent update. When someone enters their details into a contact form and submits these are all being treated as spam.

    We removed reCAPTCHA 3 and the forms work without this issue, but then when we put reCAPTCHA 3 back we again get the problem. So there appears to be some issue within CF7 and integration with reCAPTCHA that is causing this issue.

    I should also add that when you push submit the second time the message goes through even with recaptcha in place.

    Is anyone else having this issue and anyone know a fix other than removing reCAPTCHA?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter ttttttttttttttttttttttttttt

    (@ttttttttttttttttttttttttttt)

    The client does not want to share the website on the forum. However, seeing it would only show it as it currently operates without recaptcha as I had to turn it off for his clients to contact him. If you have a direct way (not public) I can share the domain with you I am happy to do so.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Welcome to Support Forum — Please Read Before Posting

    Thread Starter ttttttttttttttttttttttttttt

    (@ttttttttttttttttttttttttttt)

    Thanks but you don’t need the website to provide support in this case.

    Seeing the website will provide zero help when you can’t change anything. If you wanted to test you would need to have access to the backend to turn recaptcha on and off and of course no one will provide their username and PW in a public forum so your argument is moot.

    Clearly there’s an issue with your software and recaptcha 3 and I notice a number of issues with recaptcha being raised in other support topics.

Viewing 4 replies - 1 through 4 (of 4 total)
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