CF7 method, only some fields populate in MC

  • Resolved mtlsam

    (@mtlsam)


    3 years, 1 month ago

    I’ve set this plugin up many times on different projects but now I’m hitting a brick wall.

    I’m using CF7 and I’ve added my merge tags to my fields (e.g. MC4WP-FNAME). I’ve also added the checkbox field [mc4wp_checkbox] to my form.

    The issue I’m having is that 2 of my fields (company and phone number) do not get added to Mailchimp, my other fields such as first name, last name and email get added without issue.

    I’ve triple checked I did not make any typos, I’ve re-synced my API key, renewed my list in the settings multiple times and confirmed the merge fields it detects are correct, everything looks good under integrations > contact form 7.

    What gives?

    I’ve tried clearing my browser cache on maiilchimp.com, I waited an hour just in case there was a delay, no luck.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @mtlsam,

    Thanks for reaching out to us.

    Can you please share a link to a page on your website where we can test the form?

    Thread Starter mtlsam

    (@mtlsam)

    Sure here you go: https://bit.ly/3DhPivP

    Thread Starter mtlsam

    (@mtlsam)

    Is there any way I can see the info being passed to Mailchimp via the browser developer tools? I really need to get this solved in order to launch a marketing campaign.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    Please check https://www.dropbox.com/s/jo3t8e4mu82qocv/Screen%20Shot%202021-10-08%20at%208.05.57%20AM.png?dl=0.

    I do not see the name of the field set using our “prefix”. Can you please set it again and then test?

    Thread Starter mtlsam

    (@mtlsam)

    Well in CF7, this is my form, you can see the MC4WP- in each field.

    Should this be displaying in the DOM? I have another project using this same setup and it does not have any issues, on that project I also do not see any mention of MC4WP in the input fields in the DOM.

    <figure class="wpcf7_field_first_name">
  [text* first-name MC4WP-FNAME placeholder "First Name *"]
</figure>

<figure class="wpcf7_field_last_name">
  [text* last-name MC4WP-LNAME placeholder "Last Name *"]
</figure>

<figure class="wpcf7_field_email">
  [email* email MC4WP-EMAIL placeholder "Email *"]
</figure>

<figure class="wpcf7_field_phone">
  [tel phone MC4WP-TEL placeholder "Phone Number"]
</figure>

<figure class="wpcf7_field_company">
  [text* company MC4WP-COMP placeholder "Organization *"]
</figure>

<figure class="text-color-white">
  [mc4wp_checkbox]
</figure>

[cf7sr-simple-recaptcha]

[submit "Get Access"]
    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @mtlsam,

    The form on https://proelectricvehicle.com/landing-page/ does not appear to be the same as the code you shared. Can you please check again?

    Thread Starter mtlsam

    (@mtlsam)

    It is 100% the same code, I have double checked that I am not loading the wrong form onto this page.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @mtlsam,

    Can you please reach us using the contact at https://www.mc4wp.com/contact/ and include a link to this ticket?

Viewing 8 replies - 1 through 8 (of 8 total)
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