CF7 / Zoho Recruit integration not working

  • Resolved Nicolas Johnson

    (@multimedianj)


    1 month, 3 weeks ago

    Hi !

    Here’s what I did to configure CF7 and Zoho Recruit :

    After everything was setup, I filled the form. I never saw my new candidate created in Zoho Recruit. So, I looked at the logs from Bit Integrations (https://kollabtek.com/wp-admin/admin.php?page=bit-integrations#/flow/action/log/1/Zoho%20Recruit).

    The error said : {“response”:{“error”:{“code”:”4834″,”message”:”Invalid OAuthtoken”},”uri”:”\/recruit\/private\/json\/Candidates\/addRecords”}}

    It’s weird, because I don’t understand why the OAuthtoken would be invalid, since I did everything as it was presented in the YouTube video.

    Maybe it’s because my Zoho Recruit account is on “recruit.zohocloud.ca”, instead of “recruit.zoho.com”. And when I had to choose the data center, there was no “zohocloud.ca”.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support wayes001

    (@wayes001)

    Thanks for reaching out to us.

    We will check it and get back to you with an update.

    Thread Starter Nicolas Johnson

    (@multimedianj)

    Ok, thanks !

    Do you have an idea of how much time it could take for your team to have an update ?

    Plugin Support wayes001

    (@wayes001)

    Thank you for bringing this to our attention.

    Currently, Bit Integrations does not support the Canadian data center (.ca) for Zoho integrations, which is likely the reason you’re encountering the “Invalid OAuthtoken” error. Since your Zoho Recruit account is on the “recruit.zohocloud.ca” domain, our integration is unable to connect properly.

    We will look into the API possibilities for the Canadian data center and aim to include it in future updates.

    Thank you for your understanding.

    Thread Starter Nicolas Johnson

    (@multimedianj)

    When you say “include it in future updates”, I presume it will not be soon, right ?

    If so, it will probably be faster to make change the data center to US than waiting for your update, right ?

    Plugin Support wayes001

    (@wayes001)

    Hello Nicolas Johnson,

    We’d like to inform you that we are currently working on supporting the Zoho CRM Canadian(.ca) data center. We hope to make this available in the near future. Thank you for your understanding.

Viewing 5 replies - 1 through 5 (of 5 total)
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