• Resolved reVwow

    (@revwow)


    Hello,
    how to change the default quality image in the result of order page in front view (client view).
    I find it a bit blurish.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support jaysupport

    (@jaysupport)

    Hi rev,

    Which image are you talking about? Would you be able to provide a link to your tracking page (and the order number), so I can check this?

    Thanks

    Thread Starter reVwow

    (@revwow)

    The image that appear when you tick “graphical status” in the result page.

    Cheers

    Plugin Support jaysupport

    (@jaysupport)

    Hi rev,

    If you would like, you can replace the images used for the default tracking graphic status by replacing the existing image files found in the plugin. The two image files used for the tracking graphic are “default_full.png” and “default.png” and can be found in the /assets/img/ folder of the plugin.

    Thread Starter reVwow

    (@revwow)

    Yes i noticed this already.
    But i want to choose the default quality because the picture i choose even the default one is very blurry (bad quality). I would prefer to force a “large” format of it.

    Thanks

    Plugin Support jaysupport

    (@jaysupport)

    Hi rev,

    Thank you for providing that additional information. In that case, try using a higher-resolution image. We don’t do anything to set or reduce the image quality/size.

    Also, if you could provide the URL to your tracking page, along with a sample tracking number (and associated email address, if Email Verification is enabled), we could take a look at the source code to see if there is perhaps some CSS conflict, etc. that is causing the issue you’re experiencing.

    Thread Starter reVwow

    (@revwow)

    Thanks a lot for your information. Am going to work on it and find a way on my own.

Viewing 6 replies - 1 through 6 (of 6 total)
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