Change doesn’t appear on wordpress

Please check if your server have cache

@muktadhawan my team said he has tried to clear apache cache and it still doesn’t work. how do i know if the server still stores the cache? and how do i cleared it?

Please chat with your server host. They can better help you.

@muktadhawan i have sent tickets asking them whether they store websites cache but they haven’t got to me back.
I got a new information from my team that the folder wp-content/cache/ is missing. do you know why this happens? is it probably hidden?

Which hosting you are using?

@muktadhawan Diigital Ocean. i run through the wp-content directory and find Endurance-Cache-page folder. is it probably the problem?

yes it can. please try to Purge Cache

May be you find that here:-
Go to Plugins > All Plugins > Must-Use. Click “Purge Cache” under Endurance Page Cache.

@muktadhawan i did try to “Purge Cache” and nothing changes. tried to disable it and restart, still not changing. i am getting frustrated. is there any way i can do?

Sorry for that. but only your developer OR host can help you as i have no detail. I can only give suggestion to you

@muktadhawan thank you for helping me! i’ll wait for Digital Ocean’s answer.

hi

has the issue been resolved?

hi @muktadhawan

good news! it’s resolved. it turns out that we update the wordpress in different folder. wp application normally set in /var/www/html/ but we have two folders. and we store the site not in /var/www/html/ folder. I still don’t know why the previous developer having 2 exactly same wordpress folder though

great!! please mark it resloved

@muktadhawan thanks a lot!