Change Fee in an active signup GravityFrom

  • Resolved MEMT-NETWORK

    (@memt-network)


    1 month, 2 weeks ago

    Hi, we currently have for example 1 dollar subscription fee.

    We want to change that to 2 dollar. But don’t want to conflict this current subs.

    Can we change this in the GrafityForm that is now active. Or do we need to create a new one?

    IN DUTCH.

    Ik zou graag het abonnement willen wijzigen zonder dat dit invloed heeft op huidige klanten hun lopende abbonementen. Graag zou ik het zelfde GravityForms willen gebruiken. Zodat alles in het zelfde Entries list staat. Is dit mogelijk? Of moet er effectief een nieuw GF formulier aangemaakt worden.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Reüel

    (@pronamic_reuel)

    The amount is stored per subscription. Therefore, if you want to change the amount only for new subscriptions, you can simply update the amount in the Gravity Forms form. This will leave current subscriptions unaffected.

    Thread Starter MEMT-NETWORK

    (@memt-network)

    Hi Reuel, thank you for the input.

    One more question, some users already subscribed, but they know they have to pay 2 dollar, but is now active under 1 dollar. Can i change this as admin or in the database / mysql? If yes where do i need to change it.

    Seems its possible in mollie. https://docs.mollie.com/reference/update-subscription

    I hope you can assist me with this, so i don’t lose trust with these new clients by sending them an email they have resubscribe.

    • This reply was modified 1 month, 1 week ago by MEMT-NETWORK.
    • This reply was modified 1 month, 1 week ago by MEMT-NETWORK.
    Thread Starter MEMT-NETWORK

    (@memt-network)

    Any one know how? Also for future if you are in need to increase subscription, an uption todo this will be great.

    Plugin Author Reüel

    (@pronamic_reuel)

    Unfortunately, Gravity Forms does not provide such functionality (like membership plugins do, which is supported by our plugin). We may add our own functionality for updating existing subscriptions started through Gravity Forms. If you want to have this functionality added with priority and are willing to contribute to the development costs, please contact us at [email protected] to discuss this further.

    As a side note, we do not use the Subscriptions API from Mollie for subscriptions. The mentioned documentation from https://docs.mollie.com/reference/update-subscription is therefore irrelevant.

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