Change in the way searching order nr. works

  • Resolved kparr

    (@kparr)


    3 years, 2 months ago

    Hello,

    We believe we have noticed that the way searching on the order number field works has changed with one of the recent updates. Before we updated the plugin the search would return orders if part of the search term matched the order number. This was very convenient for our workflow. The search now seems to match only exact matches.

    Is there a way to get the old results back for example by using wildcards or some other workaround?

    Thanks in advance

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support jaysupport

    (@jaysupport)

    I’m not sure what you’re referring to? There is no order search feature. The tracking number form isn’t a search field and is meant only to work with the full tracking number.

    Or, do you mean the Order Number input field on the admin ORDERS page? We haven’t changed anything related to that in recent updates. Nevertheless, that also is only meant to return an exact match.

    Thread Starter kparr

    (@kparr)

    Sorry for the confusion. The Order Number input field on the admin ORDERS page is indeed what I was revering to. I checked which version we updated from and it was version 2.11.21. This version did seem to return non-exact matches which worked very well for us.

    Is there a workaround I could use to get similar results in the latest version? Perhaps a feature request for using wildcards in the admin search?

    Thanks in advance

    Plugin Support jaysupport

    (@jaysupport)

    Hi kparr,

    Thank you for the clarification. I didn’t realize you might be talking about a pre-3.0.0 version because that was released a while ago now (in May). During that rebuild, we did indeed update the admin orders screen to add better filtering choices and also made the order number input functionality match that of the front end. With that in mind, your only way to return to the old search functionality of the admin would be to roll back to version 2.11.21. If that would be your only reason to do so, however, I would not suggest it, as the benefits and features of 3.0.x should far outweigh the inability to search for orders by typing only a part of the order number.

    • This reply was modified 3 years, 2 months ago by jaysupport.
    Thread Starter kparr

    (@kparr)

    Thanks for your reply. I agree it would be unfortunate to have to roll back to version < 3.0.

    I have slightly adjusted the code in OrderManager.class.php to get the desired results we were after. I know it’s not the best solution, specifically with update overwrites, but for now it works for us.

    Thanks for your time and support jaysupport

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Change in the way searching order nr. works’ is closed to new replies.