• Resolved annunto

    (@annunto)


    Hello Team
    I hope you are doing fine

    I have the following issue when a customer is not approved by the admin.

    I do not know , if with the latest release , there has been some modifications on this side , the message has been changed to Password is incorrect. Please try again

    Can you please advised how i can changed the message to Admin approval not completed yet to proceed further

    {login offer and credentials removed by moderator}

    Thank you

    • This topic was modified 3 years, 1 month ago by Yui.
Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @annunto

    Please don’t share your credentials here. We don’t request access to sites. This is against the Guidelines.

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @annunto

    Have you tried changing the text in the User role settings? Please go to WP Admin > Ultimate Member > User Roles > Edit a role > see “Registration Options” > “Registration Status” > Require Admin Review > see “Personalize the custom message”.

    Regards,

    Thread Starter annunto

    (@annunto)

    Hello @champsupertramp
    ok noted, how i can remove it then ?

    Thanks

    Thread Starter annunto

    (@annunto)

    Hello @champsupertramp

    Let me explain you the flow i have used so that you can better understand my requirements it and then can advised me what can i do.

    I am using the free version of Ultimate member plugin.

    1- Registration process flow is like that
    user registered -> get a mail to click on email activation link -> reset their password
    2- user the plugin New user approve to add the admin approval part
    user registered -> get a mail to click on email activation link -> reset their password -> Admin approval required before having access to ultimate portal

    if i am not misunderstanding, i could have used the ultimate member plugin pay version to do both email activation and admin approval, but for now , we do not have that budget $249/year.

    Thanks

    • This reply was modified 3 years, 1 month ago by annunto.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @champsupertramp Why are you reporting this topic?

    If it is because the user is asking about a pro version then try something like this by way of reply.

    *Drinks coffee*

    Hi @annunto These forums here are for the free, opensource, community supported, gifted by the developer to the community plugin only. We only support fellow opensource collaborators such as yourself here.

    If you have any questions regarding a pro or paid version of the plugin then that is not for these forums and the developer can’t field those questions here. Only questions about the version on this site are fielded.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://ultimatemember.com/support/

    Scroll down, there is a “Get in Touch” link.

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    Thread Starter annunto

    (@annunto)

    Hello @jdembowski

    First of all , before you replying you should learn and read carefully , what i have written , i have show , my flow of the modification , i want to achieve.

    Only the last the part , i have mentioned about the price of ultimate member , i have not ask if i should buy or not.

    As you say these forums and the developer can’t field those questions here. Only questions about the version on this site are fielded.

    Secondly , have a bit of respect when you are replying someone.

    Thanks

    • This reply was modified 3 years, 1 month ago by annunto.
    • This reply was modified 3 years, 1 month ago by annunto.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    You think that was disrespectful? It was not at all. At worst it was a poor attempt at humor and that is a mistake I will not repeat with you again.

    Only the last the part , i have right about the price.

    I don’t know what that means but let me be clear about this part.

    if i am not misunderstanding, i could have used the ultimate member plugin pay version to do both email activation and admin approval, but for now , we do not have that budget $249/year.


    Do not have that conversation in these forums
    . That is all. If you think you have some right to discuss the pricing of the paid version then you are wrong.

    Keep your topic here about the free version only. If you have questions about the paid version then take that conversation to the developers site using the link I provided you.

    Thread Starter annunto

    (@annunto)

    You just could have tell me , to not talk about price of the plugins , it is not the correct platform to this , it is against rule.

    I would understand it

    I apologies for going against the rule

    Maybe there has been several issue on such situation earlier , this is perhaps , the way you react.

    I am humain , i understand it

    But Frankly speaking, I am still thinking if i should continue to use wordpress or take final decision to inform all my client to remove their websites on wordpress.

    Thank you

    Thread Starter annunto

    (@annunto)

    Hello @champsupertramp

    It would grateful of your behalf , if you can help with the below:

    1- Registration process flow is like that
    user registered -> get a mail to click on email activation link -> reset their password

    2- user the plugin New user approve to add the admin approval part

    user registered -> get a mail to click on email activation link -> reset their password -> Admin approval required before having access to ultimate portal

    When user try to login when admin approval not completed yet , the following message is being displayed – Password is incorrect. Please try again.

    I was wondering if the above message can be changed to Admin approval not received to proceed further

    Thank you for your help

    • This reply was modified 3 years, 1 month ago by annunto.
    • This reply was modified 3 years, 1 month ago by annunto.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    You just could have tell me , to not talk about price of the plugins , it is not the correct platform to this , it is against rule.

    I would understand it

    I literally did that with humor. Try not to rush to being offended or assuming that people are somehow disrespecting you.

    I know the written word is difficult and cannot contain tone or nuance but please check your entitlement before replying.

    Thread Starter annunto

    (@annunto)

    I literally did that with humor. Try not to rush to being offended or assuming that people are somehow disrespecting you.

    I know the written word is difficult and cannot contain tone or nuance but please check your entitlement before replying.

    ok noted

    Thanks

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @jdembowski

    I’ve reported this because the OP provided the username and password on the topic. Thanks for removing them and giving advice.

    Hi @annunto

    If you set the Registration options to send activation email links to users, they will be automatically approved. So this means you need a custom code to make the user’s account status to ‘Awaiting Admin Review’ after clicking the activation email link. You can try the following code snippet:

    
    // Set account to pending after activating account via link
    add_action("um_after_email_confirmation","um_020722_email_confirmation");
    function um_020722_email_confirmation( $user_id ){
    
        um_fetch_user( $user_id );
        UM()->user()->pending();
    }
    
    // Set custom error message key
    add_filter("um_after_email_confirmation_redirect","um_020722_email_confirmation_redirect", 10, 3 );
    function um_020722_email_confirmation_redirect( $redirect, $user_id, $login ){
    
        $redirect = remove_query_arg("updated", $redirect );
        $redirect = add_query_arg("err","account_under_review", $redirect );
    
        return $redirect;
    }
    
    // Set custom error message
    add_filter("um_custom_error_message_handler","um_020722_error_message_handler", 10, 2 );
    function um_020722_error_message_handler( $err, $key ){
    
        if( "account_under_review" == $key ){
            return __("Admin approval not received to proceed further","ultimate-member");
        }
    
        return $err;
    }

    You can add it to your theme/child-theme’s functions.php file or use the Code Snippet plugin to run the code. The above code will set the account to pending admin review after clicking on the activation link and then it will show a custom error message in the Login form.

    Regards,

    Thread Starter annunto

    (@annunto)

    Hello @champsupertramp

    Thank you very much for the custom code

    I will check it today , and will keep you posted ?

    Thanks

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @annunto,

    This thread has been inactive for a while, so we will go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

Viewing 14 replies - 1 through 14 (of 14 total)
  • The topic ‘Change pending status message’ is closed to new replies.