Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author MyThemeShop

    (@mythemeshop)

    Hello,

    Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

    Did you try after disabling all other plugins? Some other plugin might be conflicting.

    Looking forward to help you. Thank you.

    Hello MyThemeShop I am having the same problem as the user above and I have also disabled all other plugins.

    The exact error that I am having is that I can select the image that I would like to upload, and upon pressing the “Insert into Post” button I get a blank white screen (as it if were uploading the photo) however after 30mins of waiting I noticed that white screen is just idle. I have tried this method with the Multi-file uploader as well as the Manual file uploader.

    Any suggestions??

    Plugin Author MyThemeShop

    (@mythemeshop)

    Hi Dorismrd,

    When selecting the image, please make sure that the image URL is present in the Link URL field (before clicking on the Insert into Post button). Click on the File URL button there to automatically insert the image URL in the field.

    Hope that helps.

    Thank you!!! You guys are the Best…I actually found this answer from registering on your MyThemeShop website.

    Plugin Author MyThemeShop

    (@mythemeshop)

    Hello,

    Glad that helped. Please let us know if you need any further assistance. We are here to help.

    If you don’t mind asking, can you please share your experience with the community by leaving a review on the plugin?
    https://www.ads-software.com/support/view/plugin-reviews/launcher?filter=5

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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