Change placeholder image

Hey @epoea ,

Thank you for writing in,

Could you please provide me the URL to your site along with a screenshot to show the placeholder that you want to change?

You might have to create a child theme and customize your theme’s code accordingly for this. Please go through this article to know how to create a child theme: https://themegrill.com/blog/tutorial-creating-wordpress-child-theme/

Regards,
ThemeGrill Support Team

At the moment there are no products, that have the placeholder image, but time to time this happens.

We are using child theme, but I can’t find the place where to change the default e-store placeholder image.

The image is as follows: https://ibb.co/N1MbrDK

Hey @epoea ,

Seems like we missed your reply and the screenshot has expired. I apologize for that.

Could you please provide me a new screenshot and we will look into it immediately.

Regards,
ThemeGrill Support Team

Adding image
https://ibb.co/NCNgWfj