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Reply To: Change profile’s name or delete it

t-p — Wed, 02 Jan 2019 01:40:10 +0000

Please see:
– https://www.ads-software.com/about/privacy/
– https://www.ads-software.com/support/topic/how-to-remove-my-account/
– If you want to remove any personal information, you can do that here:https://www.ads-software.com/support/users/vitasanatua/

Reply To: Change profile’s name or delete it

vst — Wed, 02 Jan 2019 14:30:17 +0000

Hi,

Thanks for the info. Could you please delete the link to the profile in your response? I did not paste it in my previous message so that our company name would not show in SEO. I’m referring to the link beginning with https://www.ads-software.com/support/users/…

Thanks for your understanding.

Reply To: Change profile’s name or delete it

t-p — Wed, 02 Jan 2019 17:05:22 +0000

As I mentioned in my previous reply, If you want to remove any personal information, you can do that here:https://www.ads-software.com/support/users/vitasanatua/

Reply To: Change profile’s name or delete it

vst — Tue, 08 Jan 2019 20:34:09 +0000

Hi,

There is a misunderstanding. We wish that our user link does not contain our brand name.

How can we change that, please.

Reply To: Change profile’s name or delete it

vst — Wed, 09 Jan 2019 17:59:24 +0000

Hello,

Can we please have some help there to either delete or change our username?
It’s an important issue about brand name and SEO, thanks!

VST ITC manager

Reply To: Change profile’s name or delete it

Samuel Wood (Otto) — Wed, 09 Jan 2019 18:31:58 +0000

If you’re asking if we can prevent the word “vitasanatua” from being in the URL, then the answer is no, we cannot. If you would like us to close your account, we can do that.

Reply To: Change profile’s name or delete it

vst — Wed, 09 Jan 2019 19:48:55 +0000

Hi Otto,

Thanks for answering. Well, the best for us is to close the account and block the use of this user url after that.

Can you please do that?

Thanks

Reply To: Change profile’s name or delete it

Samuel Wood (Otto) — Wed, 09 Jan 2019 22:43:50 +0000

Certainly. Done.