Change quiz and Tax Class

Hi,

I’ve just checked the tax classes and quizzes and was able to change them. Could you please describe your issue in detail? Could you please mention the steps to reproduce this issue?

Sure!

I go to Educator – settings – tab tax – rates

Click on edit and change the name then save

And then nothing happens….

So I then added another rate that went fine, so I wanted to remove the faulty rate by clicking delete – save changes.

If I then load the rates again, the faulty one is still there.

With the quizes I go to lesson, select the lesson with the quiz, go to the quiz section, open the question, adjust the question already there. Click save question, publish the lesson. I double check the question and the original one remains…

If I remove the question also nothing happens.

Hi, thanks for providing the steps to reproduce. I’ve tested the described problem on multiple browsers (Chrome, Firefox, IE9,10) and could not reproduce the issues. I’ve used WordPress 4.3.1 and Educator plugin 1.6 to test.

Could I kindly ask you to provide the following information?

– The browser name and the version number
– The WordPress version
– The Educator plugin version
– The OS
– If possible: php version

Also, could you please do the following:

Open the developer tools in Chrome and switch to the “Console” tab, reload the page. Try adding, updating, and removing the tax rates. Please check if something is getting displayed in the console (e.g., errors or some messages).

I’m using Chrome version 46.0.2490.80, WordPress 4.3.1, Educator version 1.6.

When changing the name this comes up:
load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.3.1:5 PUT https://thedogcompany.nl/elearning/wp-admin/admin-ajax.php?action=ib_edu_taxes&method=rates 403 (Forbidden)

When removing this comes up.
load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.3.1:5 DELETE https://thedogcompany.nl/elearning/wp-admin/admin-ajax.php?action=ib_edu_taxes&method=rates&ID=2&_wpnonce=53d2639ab0 403 (Forbidden)

Hi,

I’ve googled a little and found a few possible causes:

1) Please check the file permissions of the wp-admin/admin-ajax.php (usually, it’s 644)
2) Please check if there is an .htaccess file that denies access to the wp-admin/admin-ajax.php

1) it’s 666
2) admin-ajax.php is not mentioned

More steps you can take to troubleshoot this issue:

1) Please try to disable all plugins but Educator, log out and log in, and try to modify a tax rate or a question.

2) Please go to Educator » Payments » Add New screen and check if the “Course*” select box lists available courses.

3) Please open the Chrome’s developer tools, switch to the Network tab, check the “XHR” option, and reload the page. Now, try to edit a tax rate’s name. A row with the following URI should appear under the “XHR” option: “admin-ajax.php?action=ib_edu_taxes&method=rates”. Click this row and check the contents of the “Response” tab; an error message can appear in there. Please don’t share these contents publicly if the information inside can compromise you website’s security.

4) You can also try to do the step 4 with the WP_DEBUG constant in your wp-config.php set to true. Set the WP_DEBUG constant to FALSE as soon as possible, because leaving it on is a severe security flaw.